Nancy Gakii
Well disciplined,skilled,confident, decisive and customer centric manager
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About
Results-oriented professional with strong integrity and self-motivation. Collaborative team player skilled at building rapport across diverse groups to identify solutions and achieve shared goals. Committed to fostering collaborative teamwork while maintaining individual accountability. Eager to expand expertise through continuous learning and knowledge exchange with industry professionals, leveraging diverse resources to enhance professional growth.
Experience
Food and Beverage Manager at Kilimo Grand Resort (2018-01 – Present)
Managing food and beverage operations including inventory, cost and compliance with regulations. Managing daily operations of Kilimo Grand Resort.
- Supervision of: procurement, conference facility and safety & cleanliness standards.
- Training new staff and managing relationship between staff and the company.
- Ensuring customer satisfaction and solving complains.
- Training staff practical and theory Supervision in all areas: Receptionist, Procurement and cost control, Food production and services.
- Sales & marketing.
- Event booking & conferences.
- Assistant mananger.
Hotel Manager at Lymington's Restaurant (2010-01 – 2017-01)
- Managing Daily operations.
- Food and beverage supervisor.
- Barista and mixology
Food and Beverage Supervisor at Afrochic Hotel (2008-01 – 2009-01)
- Food and beverage supervisor
Service Supervisor at Leisure Lodge Resort Hotel (2009-01 – 2010-01)
- Service and sales supervisor
Education
Certificate in Food and production service – Coast Institute of Technology (2005-01 – 2007-01)
Certificate in Food and production service – Kianjai Youth Polytechnic (2004-01 – 2004-01)
Secondary Education – Gikumene Girls High School (1999-01 – 2002-01)
