Nancy

Motivated and hardworking individual with experience in retail, customer service, caregiving, and café environments. Strong communication skills, ability to work well in teams, and committed to providing excellent service and support. Reliable, adaptable, and able to handle busy work environments efficiently.

Retail Assistant - Laundry - Dalston Junction

• Assisted customers with product selection and inquiries
• Operated cash register and handled payments
• Restocked shelves and maintained store cleanliness
• Managed inventory and organized displays
• Provided excellent customer service

Care Assistant / Support Worker

• Assisted clients with daily personal care needs
• Provided emotional support and companionship
• Helped with medication reminders and meal preparation
• Maintained accurate care records
• Ensured health and safety procedures were followed

Café Assistant / Barista - Blooms Cafe

• Prepared and served coffee, drinks, and food
• Took customer orders and processed payments
• Maintained cleanliness of café and kitchen areas
• Managed stock and replenished supplies
• Delivered friendly and efficient customer service

Bachelor's of Commerce (2022 - 2025)

Diploma - computer added accounting

MSc - Management - BPP university