Nancy Yeesuf

8+ years of experience providing executive support, managing business operations, coordinating digital content, and streamlining communication for founders, clients, and cross-functional teams. Experienced in calendar and inbox management, CRM administration, project coordination, stakeholder communication, email marketing, social media management, and process organization. Adept at supporting remote teams, managing multiple priorities, and creating systems that improve efficiency while ensuring projects are delivered on time.

Known for taking initiative, maintaining confidentiality, and keeping fast-moving operations running smoothly.

Virtual Executive Assistant | Operations & Social Media Manager at La Passion Voutee (LPV) Group (2023-06 – 2026-06)

• Managed executive calendars, inboxes, meetings, travel arrangements, and daily priorities for leadership in a fully remote environment.
• Coordinated day-to-day operations across seven brands, ensuring projects, campaigns, and business activities stayed on track.
• Planned, coordinated, and scheduled over 90+ pieces of digital content weekly across multiple brands while maintaining publishing deadlines.
• Built and managed email marketing campaigns and newsletters in MailerLite & Mailchimp, including subscriber list management, automations, and tracking of open and click-through rates.
• Maintained CRM databases, tracked client communications, updated records, and managed follow-up activities.
• Coordinated interviews, scheduled meetings, managed onboarding documentation, and maintained recruitment records when hiring freelancers and contractors.
• Served as the primary liaison between executives, clients, freelancers, vendors, and creative teams, ensuring smooth communication and timely resolution of issues.
• Managed candidate and client communications professionally through email, messaging platforms, and virtual meetings.
• Created and maintained SOPs, workflow documentation, project trackers, and organized digital filing systems that improved operational efficiency.
• Oversaw project timelines using collaborative tools while ensuring deliverables were completed on schedule.
• Supported executives with research, presentations, reports, and administrative tasks that enabled informed business decisions.

Executive Administrative Manager | Brand & Communications Manager at Fhemfel Homes (Real Estate) (2020-03 – 2023-04)

• Provided executive and administrative support to senior leadership, managing calendars, communications, priorities, and day-to-day business operations.
• Managed and updated property listings using Smart Estate MLS, ensuring listing information, pricing, descriptions, and property details were accurate and up to date.
• Uploaded and organized high-quality property photos, marketing assets, and listing documentation for residential and commercial properties.
• Coordinated listing timelines by working closely with agents, photographers, designers, and internal stakeholders to ensure properties were market-ready.
• Edited and optimized property descriptions and marketing copy to improve listing quality and buyer engagement.
• Built and managed email campaigns and newsletters, including subscriber list segmentation, automations, and open/click-rate tracking to support marketing and buyer engagement.
• Maintained organized digital transaction files, ensuring documentation was complete, accurate, and easily accessible.
• Tracked listing status, documentation, and transaction progress, following up on outstanding items to keep processes moving efficiently.
• Managed CRM databases by updating client records, tracking leads, scheduling follow-ups, and maintaining accurate communication histories.
• Assisted with lead management by responding to inquiries, assigning leads, and ensuring prompt follow-up throughout the sales process.
• Coordinated meetings, prepared reports, presentations, and business documentation to support executive decision-making.
• Created social media campaigns, email marketing content, brochures, flyers, and other marketing materials to promote property listings and strengthen brand visibility.
• Maintained company websites and digital platforms by updating property listings, promotional content, and marketing information.
• Collaborated with executives, sales teams, vendors, and marketing personnel to ensure seamless execution of property marketing and administrative operations.
• Coordinated residential real estate transactions from contract to close, including contract administration, inspection scheduling, legal follow-ups, transaction tracking, and closing coordination.
• Managed short-term rental operations across Airbnb and Booking.com, handling OTA bookings, guest communication, calendar management, cleaner coordination, and day-to-day operational support.

Graduate Diploma – Dhaewood Aviation Business School (2012)

Global Social Entrepreneurship and Communication – Philanthropy University (Berkeley Haas) (2019)

Advocacy – Philanthropy University (Berkeley Haas) (2019)

Professional Certificate in Data Analytics – Google (2022)

Business Analysis Using Spreadsheets – Coursera (2022)

Virtual Executive Assistant – ALX (2024)

English Language Proficiency (CEFR C1 - Advanced) (2026)

American Work Culture – Remoting.work (2026)