Franchise Owner - Hartbeeps Sutton & Wallington
(2025-01)
- Maintained a strong relationship with employees and communicate with Franchisor
- Ensured quality control by regularly inspecting products and services offered by the franchise.
- Generated monthly reports outlining key performance indicators such as sales figures, customer satisfaction ratings.
- Coordinated special events to promote the business
- Building booking systems for each term
- managing stripe, termly and annual reporting
- prop management and stock takes
Franchise Co-owner - Hartbeeps Cobham, Leatherhead & Surrounding
(2023-01 - 2025-01)
- Established and maintained business relationships with local suppliers.
- Estimated materials and labor required to complete various job duties.
- Reviewed financial transactions for correct authorization and budgeting.
Imaginator - Hartbeeps Sutton & Wallington
(2020-12 - 2023-01)
- Running baby and toddler magical musical sensory classes for 3 tailored stages from birth-5yrs.
- Following scripts and soundscapes to bring theatrical stories to life whilst taking parents and their little ones into the world of the imagination.
Customer Teams Manager - Sainsburys local, Wimbledon
(2020-03 - 2021-08)
- Started as a customer assistant, working tills, pulling in deliveries, stock etc.
- Promoted to a CTM (Customer teams manager role) In charge of staff and opening/lock up, taking queries on phone and talking with management.
- Coached and motivated team, driving sales and delivering exceptional customer service.
Nanny - PRIVATE FAMILY, Wimbledon Park
(2019-11 - 2020-01)
- 3.5 days per week for 2 boys aged 8 months and 7 years old.
- Developed strong relationships with the children and their families.
- Took on variety of roles, working flexible hours to meet fluctuating needs of family.
- Managed the children's daily routines, such as meal times, bath times, and bedtimes.
Sole charge nanny - Private Family, Earlsfield
(2018-08 - 2019-10)
- 4 days a week in Earlsfield Caring for B 11 months (at start).
- Daily care, cooking, nursery duties, baby led weaning, aiding all areas of development.
- Developed age-appropriate educational programs for the children.
- Assisted in potty training, feeding and bathing of toddlers and infants.
Nanny - Private, Wimbledon Park
(2017-03 - 2018-07)
- 4 days in Wimbledon Park G18m B3.5 (at start).
- Sole charge, school pick ups, attending playgroups and playdates with local nannies, implementing good behaviour and manners, crafts at home, serving nutritious meals, baking, play-dough etc.
- Built trust through open communication with both children and their parents.
- Exhibited patience and understanding when dealing with difficult behaviors from children.
- Took children for walks or played in park, maximizing time spent outdoors.
- Managed household chores such as laundry, tidying up bedrooms, taking out trash.
- Tended to general needs of children while supervising and enforcing safety in day-to-day activities.
Nanny - private., Wallington
(2017-01 - 2017-08)
- 2 day a week nanny in Wallington TWINS.
- Sole charge care for 18-month-old twin boys and occasional help with 4 yr old brother with additional needs.
- Took children for walks or played in park, maximizing time spent outdoors.
- Taught basic life skills such as manners, respect, and responsibility
- Developed relationships with the children to foster trust and respect.
Room Leader, Level 3 - Cooperative Childcare, Wimbledon Park
(2012-09 - 2017-01)
- Full Time Nursery Nurse caring for children aged 6 months to 5 years old.
- Under 2's Room Leader from June 2015.
- Organised stimulating activities such as art, music, outdoor play and educational games.
- Demonstrated excellent observational skills to identify any potential issues or developmental delays in the children's development.
- Delivered high standards of physical care including toileting assistance, hygiene maintenance and medication administration where necessary.
- Provided quality care for children aged 0-5, ensuring their safety and well-being at all times.
- Participated in regular training sessions regarding childcare practices such as first aid, manual handling.
- Coordinated daily routines such as nap times, meal times and toilet visits.
- Supported new starters settling into the Nursery environment by providing them with reassurance during transition periods.
- Carried out regular health checks on each child including temperature monitoring, weight recording and nappy changing duties.
Care worker - Allied Healthcare
(2016-04 - 2016-09)
- Supporting clients in their own homes on a zero hour contract.
- Assisted in maintaining personal hygiene, dressing, mobility and nutrition needs.
- Demonstrated excellent communication skills both verbal and written when interacting with patients and colleagues.
- Developed strong relationships with vulnerable clients, providing emotional support and understanding.
- Managed multiple tasks efficiently under pressure while adhering to strict deadlines.
- Ensured cleanliness of living environment and kept records of client's progress.
- Provided compassionate care for elderly clients, ensuring their safety and well-being at all times.
- Attended relevant training courses on topics such as infection control, dementia awareness, in order to stay up-to-date with best practices in the field of caregiving.
- Offered companionship to elderly individuals who were socially isolated or lonely.
