Naomi Robinson

Enthusiastic, compassionate and patient individual who is willing to learn and engage with new ideas. Driven towards new challenges and embraces obtaining new skills. I work well off my own initiative and in a team environment.

I am open to new experiences and highly person centred, possessing a keen interest in helping others and understanding human and social behaviour. I work best when actively engaging with productive and fast paced professional settings and will apply efficiency and organisation to everything I do. Additional information of a personal nature, I enjoy campervanning, reading, art, learning, history, and exploring new places.

HAIR STYLIST – SELF EMPLOYED - Signature Hairdressing - Brampton

(2009-05)

Fulfilling self-employed status within a salon, renting a room basis.

• Maintained stock replenishment
• Organised income and expenditure yearly accounts and submit tax return
• Expertly performed colour treatments including ombre, balayage and bleaching, consistently exceeding client expectations
• Maintained client list of 60+ per year
• Created friendly, fun and welcoming salon environment through exceptional customer service and rapport building
• Maintained the cleanliness of salon and hygiene of hairdressing tools and implements
• Adapted service strategy and salon alterations to meet challenges of operating during COVID-19 pandemic
• Answered telephone bookings and updated appointment schedule
• Collected and processed cash and digital payments from customers

SENIOR HAIR STYLIST - H20 Studio - Brampton

(2000-11 - 2009-04)

Carried out hair styling, colouring and grooming services for men and women. Worked autonomously in hair salon, developing and maintaining customer relationships to expand client base.

• Worked in fast paced salon with high daily turnover, providing excellent customer service
• Managed bookings and cancellations via phone, effectively planning salon members schedule for upcoming week
• Maintained the cleanliness of salon and hygiene of hairdressing tools and implements
• Deputised for Salon Manager in their absence
• Cash handling and banking responsibilities

GENERAL OFFICE ADMINISTRATOR - Howat's Garage - Carlisle

(1999-08 - 2000-09)

• Issued invoices, monitored accounts receivables and tracked VAT bookkeeping tasks
• Greeted and liaised with clients
• Created vehicle registration plates
• Managed and the appointment diary
• Payment taking and pursing unpaid invoices

BSc - PSYCHOLOGY - University of Cumbria (2022-09 - 2025-06)

FOUNDATION YEAR PSYCHOLOGY LEVEL 3 - Psychology - University of Cumbria (2021-09 - 2022-06)

NVQ LEVEL 2 AND 3: HAIRDRESSING - Hairdressing - RWP Training

GCSES - Mathematics, Sciences, English, Art, Information Technology, Graphic Technology - Trinity Secondary School (1994 - 1999)