Cleaning Operative at Cleanbrite (UK) Ltd – Heartsease Store (2026-08 – Present)
- Maintained high standards of cleanliness and hygiene in a commercial retail environment.
- Sanitised toilets, applied toilet cleaning liquid, and wiped down toilets.
- Replenished consumables including soap, tissues, and toilet paper.
- Cleaned sinks and maintained fire extinguishers.
- Swept, vacuumed, and mopped floor areas.
- Emptied bins and removed litter.
- Followed scheduled work routines efficiently during early morning shifts.
- Demonstrated punctuality, reliability, and independent working practices.
Scheduling Administrator & Appointment Setting Assistant at CMZ Marketing (2025-08 – 2025-12)
- Managed appointment scheduling for sales representatives, booking discovery calls and sales meetings.
- Maintained and updated pipelines using High-level (GHL) CRM, ensuring accurate contact records.
- Sent manual reminders and confirmations to prospects to reduce no-shows.
- Carried out accurate data entry and maintained organised CRM records.
- Conducted cold outbound WhatsApp and SMS outreach to generate interest and book appointments.
- Researched and sourced leads using Google Maps and tools such as Outscraper.
- Supported the sales process by ensuring calendars were full and information was prepared ahead of calls.
Phone Sales & Cold Calling Assistant at CMZ Marketing (2025-02 – 2025-11)
- Conducted 1000+ professional cold calls to local construction and service businesses.
- Built strong confidence speaking with customers and handling objections professionally.
- Followed structured call scripts and accurately recorded customer information.
- Developed strong communication, persuasion, and customer service skills.
Freelance PPC Advertising / Social Media Assistant at CMZ Marketing (2025-04 – 2025-04)
- Assisted with setting up Facebook advertising/marketing campaigns.
- Helped create outreach messages and Educational video content to potential customers.
- Monitored ad performance and identified bottlenecks in campaigns.
- Developed skills in digital marketing, organisation, and client communication.
Warehouse Operative at Orchard Toys (2026-07 – 2026-07)
- Efficiently unloaded containers of toy stock and prepared items for distribution.
- Managed stock movement, including stacking pallets to specific requirements to ensure stability and order.
- Performed precise order picking by selecting items against order documentation, verifying quantities, and accurately updating records.
- Handled inventory management by identifying and circling unavailable items and notifying management.
- Executed detailed labeling tasks, including using a pocket knife to open stock, applying barcode stickers, and ensuring exact quantities (e.g., 12 units per box) were packed for distribution to retail partners like Argos.
Production Operative AM Shift at 2 Sisters Food Group
- Completed full site induction and initial role training within a large food manufacturing environment.
- Learned and followed strict health & safety, food hygiene, and operational procedures.
- Worked within a structured, time-sensitive setting requiring accuracy, punctuality, and compliance.
- Demonstrated adaptability, reliability, and the ability to learn processes quickly.
Retail Assistant (Trial / Temporary) at Norwich Fresh Store
Crash Course (Approx. 12 Hours)
- Operated the till under supervision, handling card/cash transactions and handling basic customer queries.
- Replenished shelves and ensured products were neatly displayed to store standards.
- Priced and labelled products accurately, adding new shelf-edge labels where required.
- Greeted customers and provided basic customer service, including offering bags and receipts.
- Worked efficiently in a fast-paced retail environment while following instructions and procedures.
Car Detailing/Valeting Trainee at Total Detailing Norwich
1-Week Training Placement
- Trained in professional luxury car cleaning and interior valeting.
- Learned safe wheel cleaning techniques and interior detailing standards.
- Developed attention to detail and safe working practices.
- Worked efficiently as part of a small team and alongside the founder.
Production Operative AM Shift at Kinnerton Confectionery
1-Day Temporary Assignment (12-Hour Shift)
- Performed repetitive production-line tasks in a fast-paced confectionery manufacturing environment.
- Maintained cleanliness of the work area through sweeping and general housekeeping duties.
- Followed health & safety procedures and workplace instructions at all times.
- Demonstrated reliability and the ability to remain focused during long shifts.
- Worked efficiently as part of a team to support production operations.
