Salesforce Administrator with more than 2 year+ of extensive Salesforce experience and management skills seeking positions in Salesforce platform with your organization to utilize acquired human resources and customer service skills. An effective team member with strong interpersonal, leadership, analytical and relationship management skills Worked on administrative activities.
- Created user groups and configure workflows and assignment rules to enable proper routing of leads to the marketing members.
- Designed and deployed Custom objects, tabs, validation rules, Approval Processes and AutoResponse Rules for automating business logic.
- Performing administrator functions such as User management, profiles, roles.
- Worked on creating OWD, Sharing Rules and Permission set.
- Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation and formula fields to the custom objects.
- Used Flows, Process builder and approval processes as per the requirement.
- Customized Marketing application to create a web to lead forms, Campaign to lead forms, assigning tasks, and managing workflows.
- Used Service Now & ZOHO tool for the ticketing.
- Worked on user SSO(Single-Sign-on) with oracle.
