Narendra Basht

Accomplished professional with expertise in organisational development, time efficiency leadership skills. Proven ability to conduct thorough risk assessments and build strong customer relationships. Dedicated to delivering customer service excellence and driving continuous improvement in all areas of work.

Manager - Indian cottage kirkintilloch - Kirkintilloch

(2011-01)

• Facilitated staff training, resulting in better customer service.
• Represented organisations at seminars, conferences and business events.
• Liaised with suppliers to ensure timely deliveries.
• Delivered high-quality products to increase customer satisfaction.
• Boosted department efficiency by streamlining operational processes.
• Cultivated strong relationships with clients to secure repeat business.

Assistant manager - DIMAGGIO'S - Glasgow

(2008-11 - 2011-01)

• Monitored health and safety measures for guaranteed compliance.
• Provided support to manager during audits, ensuring accurate reports.
• Maintained smooth-running business operations by delegating priorities to staff ability
• Coordinated with management on operational issues providing solutions for better staff performance
• Created a positive work environment, resulting in higher employee morale.

Conference and Banquet Supervisor - TAJ GROUP OF HOTELS

(2001-12 - 2008-11)

• Identified potential risks and mitigated them through proactive measures.
• Worked closely with management to manage staff levels and allocate resources for plans.
• Promoted a safe work environment by enforcing strict adherence to safety regulation
• Ensured smooth operations with regular maintenance checks.
• Trained new hires and set up mentoring relationships to drive team performance.
• Coordinated with other supervisors to maintain consistency across shifts.

Masters Degree - Social Sciences, Hotel Management - Taj Learning centre

Counselling

Food hygiene and safety in catering

Food hygiene and safety in catering

Personal licence holder