Nashiya Ismail

I would describe myself as a hardworking, active and an enthusiastic person. I have demonstrated that I can be highly dedicated, reliable and helpful in the workplace. I am punctual, well-motivated and I take pride in doing the task at hand to the best of my ability. I have excellent communication skills which has allowed me to interact professionally with clients and fellow colleagues.

Care Assistant Team Leader - Jannat Home Care Services

(2026)

• Supervised and supported care staff, ensuring high standards of care delivery.
• Completed risk assessments to ensure the safety and wellbeing of residents and staff.
• Carried out spot checks to monitor performance, identify gaps, and implement improvements.
• Carry out regular audits to check work is done properly.
• Follow and update care plans based on residents needs.
• Arranged GP appointments for residents, contacted nurses when needed, and reported any health concerns to make sure residents received the right care on time.

Apprenticeship level 3 - Thurncourt Care Home

(2023 - 2025)

• Provided companionship and emotional support, fostering trust and a sense of security for residents.
• Monitored and reported changes in residents health condition to health care providers.
• Administered medications according to prescribed schedules and guidelines.
• Assist residents with personal care needs, ensuring dignity, comfort, and wellbeing.
• Supported residents with eating and drinking, promoting independence where possible.
• Delivered compassionate care, including hygiene assistance and meal support.

Health Care Assistant - Social Care&Education

(2021)

• Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
• Communicated with patients and ensured they were comfortable and all their needs were met.
• Assist clients with personal care, including bathing and dressing.
• Assisted with mobility, including transferring, positioning, and walking.

Care Assistant - Uk Care Team

(2017)

As a care assistant I supported team members in delivering personal care, including washing and dressing. I monitored and observed clients, safeguarding their physical and mental well-being. Administered medications as prescribed by healthcare professionals.

Waitress - An-Najeeb

(2017 - 2018)

My primary role was a waitress however I also heavily supported the kitchen and the bar. These roles allowed me to acquire helpful personal skills such as communication, teamwork, and management. Due the popularity of the business, I often found myself working in a fast-paced environment tending to a large number of guests. I had also gained confidence in handling customer complaints or queries in a calm and professional manner.

Customer Service / Stock Replenishment - Tesco Supermarket

(2016)

My main duties consisted of face-to-face customer service, stock replenishment and managing the self-service tills. This experience has enabled me to develop a strong understanding of the retail sector and the ability to support customers with their queries.

GCSE Qualifications - Moat Community College (2011 - 2016)

Health and Social Care Level 2 - Health and Social Care - Gateway College (2016 - 2017)

Maths Functional Skills Level 2 - Maths - Juniper Training (2018 - 2019)

English Functional Skills Level 2 - English - Juniper Training (2018 - 2019)

BTEC Work-skills Level 2 - Work-skills - Juniper Training (2018 - 2019)