Nasra Sharif

Enthusiastic and adaptable English Language undergraduate

Grangetown Community, Canton, CardiffMember since May 25, 2024

Exceptional customer service and relationship buildingCash handlingClear communication and active listeningAbility to thrive in busy, fast-paced retail environmentsAdaptability

About

Motivated and adaptable English Language undergraduate with experience in retail, education, and volunteering. Skilled in sales, communication, and product knowledge. Passionate about delivering excellent customer service, fostering inclusive environments, and building positive relationships.

Experience

Sales Specialist - Apple Retail

(2024-08 - 2025-01)

Delivered personalised solutions by identifying customer needs and presenting suitable products and services.
Maintained up-to-date knowledge of Apple products, services, and sales processes.
Supported peers across the store by sharing product expertise and assisting with ownership opportunities.
Promoted inclusion and diversity by fostering a welcoming environment for customers and colleagues.

Teaching Assistant - Teaching Personnel

(2023-03 - 2024-05)

Supported students one-on-one and in small groups to master learning concepts.
Provided tailored support for SEN pupils, ensuring accessibility and engagement in class activities.
Maintained safeguarding standards and created stimulating learning environments.
Built positive relationships with students, enhancing motivation and behaviour.

Youth Tutor - Butetown Pavilion

(2021-06 - 2022-08)

Tutored young people (ages 8–16) with ADHD, Autism, and SEN in English and Maths.
Helped learners prepare for GCSEs and assessments, improving confidence and academic performance.
Developed communication, patience, and adaptability through one-on-one and group tutoring.