Nasser Al Harbi

Im a former professional boxer and qualified mechanical engineer with heritage to the middle east

Fitness Coach / BBA (Birmingham Boxing Academy) • Achieve daily and weekly goals.

• Engaging face to face with existing and potential consumers providing excellent customer service and satisfaction while also being as informative as possible.
• Participate in weekly meetings to analyze personal and team performance. These allows growth as an individual and team.
• Assist my team lead in conducting monthly 121’s with my team. JUNE 2010 – SEPTEMBER 2012 Customer Service Advisor / CMS (Central Mortgage Solutions) B36 9DH • Understand customer queries and provide a tailored solution to their situation.
• Operating Eptica and Amdocs systems • Analyse customer claims by reviewing evidence sent by the consumer and escalating it to the investigations team if need be.
• Telecommunication taking calls and messages a securing customer data for private uses only

(Beng) Mechanical Engineering/ BCU (Birmingham City University) I am currently in the process of finishing my degree. However, I am on target to receive a 2:1