Natalia Sanchez

Friendly, hardworking and reliable individual with experience in hospitality, supervision and childcare. I have worked in fast-paced restaurants as well as a nursery environment, developing strong communication, organisation and customer service skills. I am bilingual in English and Spanish, confident dealing with the public and able to stay calm under pressure. I am motivated, quick to learn and eager to contribute positively to a team.

Childcare Worker - Busy bees nursery - Dundee, Dundee City

(2021-03 - 2022-03)

• Supervised and cared for children in a safe environment.
• Assisted with learning activities and play sessions.
• Communicated with parents and staff professionally.
• Followed safeguarding and hygiene procedures.
• Encouraged positive behaviour and social development.

Supervisor - Casa restaurant - Dundee, Dundee City

(2020-10 - 2021-09)

• Supervised staff during busy service periods.
• Organised seating plans and managed bookings.
• Handled customer issues and complaints professionally.
• Assisted with staff duties and daily operations.
• Processed cash and card payments.
• Ensured health, safety and hygiene standards were maintained.

Server - Taza restaurant - Dundee, Dundee City

(2018-08 - 2019-11)

• Delivered fast and friendly service in a busy restaurant.
• Managed large table sections during peak hours.
• Prepared coffees, drinks and cocktails.
• Provided menu knowledge and allergen advice to customers.
• Processed payments accurately.
• Maintained high standards of cleanliness.
• Completed opening and closing procedures.

Highers, National 5 and A level - Craigie High School (2014-08 - 2020-08)