Natalie Browne

Experienced hospitality professional with over five years of customer-facing experience in restaurants, bars, and care settings. Skilled in delivering excellent customer service, working efficiently in fast-paced environments, and supporting team success. Proven ability to manage customer enquiries, resolve issues professionally, and lead teams effectively. Reliable, adaptable, and eager to bring strong interpersonal and organisational skills to a new career opportunity.

Bar Staff - smoke and pepper

(2026-07 - 2026-07)

• Made milkshakes
• Host stand making sure customers was welcomed in and thanked going out
• Managing allergy's
• Stocking up when things got low
• Put orders through and managed uber and just eat deliveries

Floor Staff / Manager - Brecks

(2025-07 - 2026-05)

• Delivered high standards of customer service and ensured customer satisfaction
• Handled customer complaints professionally and effectively
• Progressed into a management role, leading and supporting team members
• Assisted with daily operations and maintaining service standards

Bar and Floor Staff - Riverside

(2022-05 - 2025-07)

• Served food and beverages while providing a welcoming customer experience
• Prepared drinks and managed bar service efficiently
• Supported restaurant operations during busy service periods
• Maintained excellent service standards in a fast-paced environment

Floor Staff - Dynasty

(2022-01 - 2022-04)

• Served customers and supported restaurant operations
• Cleared and prepared tables efficiently
• Contributed to a smooth and organised dining experience

Chef - Alexandra Care Home

(2021-11 - 2021-12)

• Prepared meals in accordance with food safety regulations
• Produced desserts and maintained high kitchen standards
• Ensured cleanliness and hygiene throughout the kitchen

Bar Staff - Goa

(2021-05 - 2021-11)

• Served drinks and assisted customers at the bar
• Supported floor staff during busy periods
• Maintained a clean and organised work environment

English