Natalie Clow
Professional Registered Nurse with 24 years' experience
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About
A Professional Registered Nurse with 24 years' experience, who is passionate about clinical governance, risk management, quality care and workforce development. I am able to easily adapt to any situation and provide appropriate clinical support, guidance and management to teams. I have a strong ability to develop and maintain relationships with key people promoting excellence in patient care having worked within Primary, secondary, charitable and independent sector healthcare environments.
I have skills in assessment, stakeholder engagement, partnership working, organizational leadership, clinical quality assurance, project management and implementing educational program delivery to support organizational objectives and business plans.
Experience
HEAD OF QUALITY - St Peter & St James hospice
(2025-05 - 2026-09)
- Lead the quality and governance agenda
- Advise the executive team
- Ensure regulatory compliance
- Oversee organisational risk register
- Oversee clinical education
- Lead continuous improvements champion patient and carer involvement
- Conduct investigations
- Lead on the patient saftey agenda and learning from incidents
QUality Development Manager - Care uk
(2024-06 - 2025-05)
Organizational leadership in development of care and clinical services as recognized through regulator ratings.
- Participate in the forming of the annual quality plan
- Responsible for the implementation of agreed care and clinical strategies
- Embedding best practice across the organization
- Participate in Quality & Governance meetings and strategies
- Support homes with clinical KPI data and act on trends and concerns
- Provide clinical and care expertise to a designated portfolio of homes, supporting the embedding of best practice
- Actively leading in specialist clinical practice
- Using strong clinical reasoning skills
Practice Educator - St Catherine's Hospice
(2021-12 - 2024-05)
Organizational leadership in clinical education.
- Ensure high quality education provision for clinical staff
- Support clinical staff with career development
- Provide regular reports to senior management
- Manage the quality assurance of education and training programmes
- Develop and deliver clinical training for staff (Poster Presentation for Hospice UK 2023)
- Support Students learning and coordinating placements
- Line management experience
- Internal and external stakeholder working, including NHSE, ICBs, HEIs
- Conducting audits
- Developing joint work streams with external stakeholders
- Formal and informal teaching
- Working within the business plan and overarching organizational strategy, ensuring workstreams contribute to this
- Developing the PSIRF Agenda within the organization
- Clinical support
- Embedding best practice across the organisation
Teaching Assistant - Sussex Learning Trust - warden park academy
(2020-09 - 2021-12)
- Supporting children with additional needs reach their potential in the classroom
- Supporting differentiation in the classroom
- Working 1-1 with a child where English wasn't his first language
- Supporting children to learn in the way that was right for them
- Being the child's advocate
PERSONAL ASSISSTANT - Sara Alderson Jenkins
(2018 - 2019)
- Providing day to day support to Sara
- Supporting her ADLs and parenting responsibilities
- Supporting her at meetings with doctors, school, social care
LEAD NURSE SAFEGUARDING ADULTS - Queen Victoria Hospital NHS Foundation Trust
(2016 - 2018)
Leading the organization on Adult Safeguarding
- Ensuring Policies and procedures were written and updated, and available to staff
- Reporting to the board on safeguarding matters
- Taking part in the Quality Report
- Conducting Audits
- Leading the organization on MCA/DoLS
- Developing and delivering Training
- Working with external stakeholders – commissioners, local authority
SENIOR CARE HOME SUPPORT NURSE, INTEGRATED RESPONSE TEAM - Sussex Community NHS foundation Trust
(2013 - 2016)
Working in a commissioned team that supported care homes.
- Working alongside care homes who were showing signs of failing to ensure standards of quality were not compromised – and when they were acting on this accordingly
- Conducting forums for care homes to attend to disseminate information about services available to support them
- Working with internal and external stakeholders (CCGs, safeguarding teams, Social Care, care home staff, community services etc.) to discuss quality measures and benchmark accordingly in supporting staff to have the right skills to be able to care for complex residents
- Developing and delivering a rolling training program – providing basic nursing skills training to improve quality care
- Audit
- Team development
- Deputizing for team lead
COMMUNITY NURSE - Sussex Community NHS Foundation Trust
(2002 - 2013)
Providing all aspects of care for patients on the district nursing caseload – catheterization, wound management, palliative care, equipment assessment.
- Providing assessment and planning of care to meet individual needs of patients
- Working alongside other stakeholders including GPs, Acute Trusts, Community Teams
- Leading on leg ulcer management and clinics
- Deputizing for team lead – briefly (8-month secondment) took on the role of Community Sister –caseload managing
Education
Nursing Diploma - Nursing - University of Brighton (1998-09)
Level 6 - Mentorship - Univerity of Brighton (2013)
Level 7 - Deprivation of Liberty safeguards - univerity of brighton (2016)
Associate Fellow - The Health Professional as an Educator (Level 7) - University of Brighton (2024)
