Natalie Moss

I am a dedicated and compassionate healthcare professional with over 25 years of experience in patient care and phlebotomy. I am currently serving in dual roles as an NHS Healthcare Assistant and Phlebotomist, bringing a proven track record of delivering high-quality, patient-centred care in fast-paced clinical environments. I am committed to supporting the NHS mission by ensuring safety, dignity, and comfort for all patients while maintaining exceptional standards of clinical practice and teamwork

Health Care Assistant - Beachamp House Surgery – NHS - Chelmsford

(2023-11)

Deliver high-quality patient care and clinical support in a busy NHS surgery setting.

• Perform phlebotomy procedures with precision and adherence to infection control standards.
• Conduct diabetic foot reviews, ensuring early detection and patient education on foot health.
• Carry out NHS Health Checks, including blood pressure, BMI, and lifestyle assessments.
• Administer and record ECGs, supporting accurate diagnosis and treatment planning.
• Provide smoking cessation support, offering guidance and resources to promote healthier lifestyles.
• Provide tailored care to accommodate individual patient needs, including those with physical disabilities, long-term health conditions, or heightened anxiety, while consistently promoting dignity, comfort, and reassurance.
• Maintain accurate patient records and ensure compliance with NHS protocols and confidentiality standards

Phlebotomist - Wiliam Harvey Surgery – NHS - Rayleigh

(2022-05)

Deliver high-quality patient care and clinical support in a busy NHS surgery setting.

• Perform phlebotomy procedures with precision and adherence to infection control standards.
• Provide smoking cessation support, offering guidance and resources to promote healthier lifestyles.
• Maintain accurate patient records and ensure compliance with NHS protocols and confidentiality standards.
• Provide tailored care to meet the special needs of patients, including those with disabilities, chronic conditions, or heightened anxiety, while consistently promoting dignity and comfort

Night Care Assistant - The Marillac Nursing Home - Brentwood

(2022 - 2023)

• Provided personal care to residents, ensuring dignity, comfort, and respect at all times.
• Administered medications safely and accurately, following care plans and regulatory guidelines.
• Conducted regular checks throughout the night to monitor residents' well-being and respond promptly to any needs.
• Supported residents with special needs, including mobility challenges, chronic conditions, and emotional reassurance.
• Maintained detailed records of care activities and medication administration in compliance with care home standards.
• Worked within a unique environment as a nuns' residential home, demonstrating sensitivity to cultural and spiritual needs.
• Collaborated with nursing staff to ensure continuity of care and a safe, supportive environment for all residents

Carer - PRIVATE CARE

(2009 - 2021)

Provided care and support to multiple households within the community

• Deliver personal care, including assistance with commode transfers, showering, oral hygiene, shaving, dressing, and support with eating and drinking.
• Manage stoma bag changes and urinary catheter care in line with clinical guidelines.
• Administer medications safely, including morphine patch changes and nebuliser setup, while monitoring vital signs such as temperature, respiration, and blood pressure.
• Provide specialist care for individuals with dementia and those recovering from stroke, ensuring comfort and dignity.
• Prepare and cook meals tailored to dietary needs and preferences.
• Assist with shopping and other daily living tasks to promote independence.
• Offer emotional and practical support to family members, fostering a positive care environment

Midday Assistant - Edward's Hall Primary School

(2014 - 2014)

Supporting pupils during lunchtime and maintaining a safe, inclusive environment for six months.

Carer - ESSEX NURSING SERVICES (ENS) - 22-24 Hamlet Court Road, Westcliff-on-Sea SS0 7LX

(2003 - 2009)

• Provide personal care, including assistance with showering, dressing, and support with eating and drinking.
• Manage stoma bag changes and urinary catheter care in accordance with clinical guidelines.
• Administer medications safely, including morphine patch changes and nebuliser setup, while monitoring vital signs such as temperature and respiration.
• Deliver specialist care for individuals with dementia and those recovering from stroke, ensuring dignity and comfort at all times.
• Prepare and cook meals tailored to dietary requirements and preferences.
• Assist with shopping and other daily living tasks to promote independence

NVQ2 - Health and Social Care (2003 - 2004)