Natalie Roberts

I am a hardworking, flexible and reliable individual, dedicated and committed to providing care to the elderly and vulnerable. I understand the complex problems of dealing with dementia and end of life. My caring nature comes across in my role as a carer, and I am focused on making a difference to peoples lives for the better. Using my own initiative, I am able to work on my own, but I also enjoy working as part of a team in a professional manor.

Night Healthcare Assistant - SPRINGFIELD NURSING HOME

(2021-01)

My role is to provide care to vulnerable residents and to help to improve their quality of life whilst providing comfort and supportive practical assistance through kindness and empathy to make a difference. I completed my Apprenticeship and gained a Certificate for Lead Adult Care Worker Level 3 with a grade MERIT on the 13th August 2025.

Night Senior Healthcare Assistant - MAGNOLIA HOUSE Residential Home

(2021-05 - 2021-11)

My role was to assist residents with personal care assist them with night routines and to provide care, compassion and empathy when needed.

• Dealt with emergencies, lead a team and worked from own initiative to help provide the best possible care outcomes
• Administered medication to the residents

Night Senior Healthcare Assistant - AUTUMN HOUSE Dementia Residential Home

(2018-01 - 2021-12)

I started as a Healthcare assistant and worked my way up to senior level and completed my CPD Level 3 Care Certificate, which helped me to develop and grow in my role as a senior Healthcare Assistant.

• Provided person centred care to each individuals needs
• Dealt with complex dementia issues and learned how to deal with different types of dementia needs
• Provided compassion, care and empathy
• Assisted with night routines
• Dealt with emergencies
• Lead a team
• Trained new staff members
• Wrote reports

Grocery Night Store Assistant - MORRISONS SUPERMARKET

(2007-01 - 2018-12)

My role included replenishing stock throughout the night, make the store look presentable, communicate with customers and assist them when required. I worked on my own as well as part of a team.

Night Stockist - DHL EXEL SUPPLY CHAIN LTD (House of Fraser Warehouse)

(2001-01 - 2007-12)

My role included receiving goods into the warehouse, breaking stock down to prepare for pickers and packers, printing reports, tracking inventory and problem solving. I worked on my own initiative and as part of a team.

Healthcare Assistant - ACORN CARE SERVICES LTD

(2000-01 - 2001-12)

My role included visiting elderly and vulnerable individuals in their own homes. My duties were to provide personal care, washing, bathing and dressing clients. I helped with preparing meals, communicating and supporting clients with dignity and kindness.

Chambermaid/Kitchen Assistant/Laundry Attendant - LUCCOMBE HALL HOTEL SHANKLIN - SHANKLIN

(1997-10 - 2000-12)

Reason for leaving: relocation whilst actively seeking new employment.

Chambermaid - THE BIRKDALE HOTEL SHANKLIN - SHANKLIN

(1997-01 - 1997-10)

Reason for leaving: seasonal work.

Chambermaid - ROSEGLEN HOTEL

(1995-01 - 1996-11)

Reason for leaving: seasonal work.

Chambermaid - CLIFFTOPS HOTEL SHANKLIN - SHANKLIN

(1993-10 - 1994-12)

Reason for leaving: relocation.

LEAD ADULT CARE WORKER LEVEL 3 CERTIFICATE - Adult Care - SPRINGFIELD NURSING HOME (2025-08-13)

TQUK LEVEL 2 CERTIFICATE IN UNDERSTANDING THE CARE AND MANAGEMENT OF DIABETES (RQF) - Diabetes Care (2020-04-02)

CPD LEVEL 3 CERTIFICATE HEALTH AND SOCIAL CARE - Health and Social Care (2019-01-17)

NFCE CACHE LEVEL 2 CERTIFICATE IN FALLS PREVENTION AWARENESS - Falls Prevention (2019-07-01)

CERTIFICATE IN HAIR AND BEAUTY - Hair and Beauty - ISLE OF WIGHT COLLEGE (1991-09 - 1992-09)

CITY & GUILDS DIPLOMA OF VOCATIONAL EDUCATION - Health and Social Care - ISLE OF WIGHT COLLEGE (1992-09 - 1993-09)

GCSE - Multiple subjects - SANDOWN HIGH SCHOOL (1988-09 - 1992-09)