Natalie Scott

My working history shows that I am highly experienced in the field of retail and hospitality and I have maintained consistent employment in a customer facing role. I feel confident performing in a fast paced, target driven environment. I genuinely enjoy being a team member and pride myself on being a supportive colleague to others.

In past roles, other staff members would often come to me for guidance and this is a quality I would bring to any role. I have recently taken a break from employment to focus on my family and am now wanting to return to the workplace.

Full time parent

(2019-05)

Food Retail Assistant - Debenhams - Warrington

(2016-07 - 2019-05)

Achievements and responsibilities

• Responsible for processing till transactions and cash handling
• Front of house delivering excellent levels of customer service
• Maintaining high food hygiene standards
• Ensuring a clean and pleasant environment for customers
• Supported and guided other team members in their roles

Food Retail Associate - BHS - Warrington

(2007-08 - 2016-06)

Achievements and responsibilities

• Qualified to Level 2 Food Hygiene, tasked with manging all aspects of food prep
• Trained and familiar with COSHH principles
• Operated till and handled money
• Processed customer orders
• Managed all aspects of deliveries and stock rotation

Food Team Associate (Fixed Term) - Subway - Warrington

(2007-02 - 2007-05)

Achievements and responsibilities

• Provided excellent customer service in a fast paced environment
• Processed and prepared food orders in line with timescales
• Proactively advertised the company to generate sales

Stockroom Assistant - Argos - Warrington

(2006-10 - 2006-12)

Achievements and responsibilities

• Undertook deliveries and processed in line with company policy
• Organised stock room and focused on picking orders
• Adapted to a fast paced warehouse environment
• Maintained stock storage systems in colour coding

Merchandise Seller - QVC - Warrington

(2002-10 - 2005-01)

Achievements and responsibilities

• Front of house customer service delivery
• Directed and resolved customer queries
• Managed stock rotation and quality assurance of goods
• Processed refunds and exchanges

NVQ Level 2 - Hairdressing - Warrington Collegiate (2000-09 - 2002-05)

GCSEs - Birchwood Community High (1995-09 - 2000-05)