Natalie Smith

Reliable, hardworking and organised professional with extensive experience across beauty therapy, hospitality and customer service. A confident and personable individual with a strong work ethic and a proven ability to work effectively both independently and as part of a team. Experienced in maintaining high standards of customer service, working in busy environments and managing multiple responsibilities.

Practical, hands-on and willing to learn new skills, with excellent attention to detail and a responsible approach to work. Also experienced in caring for and handling horses, demonstrating patience, reliability and a strong sense of responsibility.

Senior Beauty Therapist at Breathing Space Day Spa (2004-05 – 2010-02)

• Provided a high standard of beauty treatments and customer service.
• Built positive relationships with clients and maintained a professional approach at all times.
• Managed appointments and worked efficiently in a busy spa environment.
• Maintained high standards of cleanliness, hygiene and organisation.
• Worked as part of a team while also managing individual responsibilities.
• Progressed to a senior position, demonstrating reliability, experience and commitment.

Beauty Therapist at Sopwell House Country Club and Spa (2002-08 – 2004-05)

• Delivered professional beauty treatments to a high standard.
• Provided attentive and friendly customer service.
• Maintained excellent standards of hygiene, cleanliness and presentation.
• Worked effectively as part of a busy team.
• Managed appointments and ensured clients received a professional service.

Waitress at Nicholls Brasserie (2001-05 – 2002-08)

• Provided friendly and efficient customer service in a busy restaurant.
• Took orders and served food and drinks accurately and professionally.
• Worked effectively as part of a team during busy service periods.
• Maintained high standards of cleanliness and presentation.
• Managed multiple tasks while remaining organised and attentive to customers.

Junior Hairdresser at A Cut Above (1998-06 – 2001-02)

• Assisted with day-to-day salon operations and supported senior staff.
• Developed practical hairdressing skills and customer service experience.
• Maintained a clean, organised and professional working environment.
• Worked closely with colleagues and customers.

Waitress at Horse and Jockey (1996-09 – 1998-08)

• Provided friendly and efficient service to customers.
• Took orders and served food and drinks.
• Maintained cleanliness and presentation standards.
• Worked as part of a team in a busy hospitality environment.

NVQ Level 3 in Beauty Therapy – Barnfield College (2001-09 – 2002-07)

NVQ Level 2 in Hairdressing – Manshead Upper School (1996-09 – 1998-08)

8 GCSEs – Manshead Upper School (1993-09 – 1996-07)