Natasha Barros

A dedicated, highly motivated and hardworking individual with vocational experience of working in several industries. Predominantly within the sales and beauty hospitality industry with exceptional customer service skills combined with a can-do attitude. A good communicator with proven interpersonal skills and used to working in a team whilst also being capable of using own initiative.

Professional, positive, sales driven, goal orientated flexible combined with a sociable friendly character. Successfully completed many courses over the years. Looking for a long-term career that will include a full time position within the beauty and laser sector.

Currently settling in Bristol with partner. Eventual goal is to succeed within a field of enjoyment and a well established company where continuously learning new skills with the longer-term aspiration of obtaining different higher opportunities.

Beauty Aesthetics Practitioner - Laser clinics Bristol branch - Bristol

(2021-12)

Providing guests with the highest standards of beauty care aesthetics and attention. At one of the biggest companies in the US Lcuk Clinic, carried out the latest range of non-surgical treatments of skin treatments to treat any problematic skin, hair laser removal and improve wellbeing. Inclusive of Medical graded non-surgical cosmetic technology and products.

The wide range of treatments performed as a therapist and laser practitioner included facials such as hydra facials, microdermabrasion, chemical peels, micro needling, laser hair removal, educating clients of continuity of A-graded medical graded products and full aftercare to achieve clients goals and continuous custom and recommendations. Hard work with bonuses and incentives were applied towards monthly targets. Continuing to learn different treatments within clinic with full top training from regional managers to receive full training and certification to relevant treatments.

Fast pacing and yet very relaxing environment to work within. Overtime shifts were completed when desired.

• Training only new staff when necessary due to experience
• Using cutting edge technology to perform traditional treatments
• Receptionist duties on answering incoming queries
• Cashing up and locking up the clinic on times
• Keeping the Beauty Clinic to a high standard of hygiene, cleanliness and tidiness
• Handling customer comments and complaints in a professional manner
• Helping client's complete a medical questionnaire before any treatments
• Ensuring that all equipment is in safe working order, maintained and serviced
• Keeping up with monthly targets
• Managing own treatment room and full busy bookings daily within clinic

Sales Retentions Executive (part time) - SITEL LTD

(2019-03 - 2021-11)

COVID19 temporary position. Inbound and Outbound sales over the Telephone.

Providing The Best

Fibre broadband/Tv/Telephones best UK Services across the country. Using different software Email, MWord, Excel, ICOMS FULLY TRAINED SYSTEMS. Using great communication skills, listening skills and being adaptable to multi task for repeat business with Existing and New Clients.

Being

Highly motivated and working towards weekly targets and incentives. Working within several departments such as Retentions Department, Renewals Faults, Billing. Following safety guidelines and complying with Companies Regulations. Working independently and within a team.

Senior SPA SENIOR THERAPIST/Receptionist - DRAGON HOTEL & SPA + HILTON HOTEL CARDIFF - Cardiff

(2017-08 - 2019-03)

Providing guests with the highest standards of beauty care and attention. Training staff into new beauty therapy treatments. Using cutting edge technology to perform traditional treatments. Receptionist duties. Cashing up and locking up department. Giving aftercare advice on treatments and skincare matters. Keeping the Beauty Salon to a high standard of hygiene, cleanliness and tidiness. Handling customer comments and complaints in a professional manner. Helping client's complete a medical questionnaire before any treatments. Ensuring that all equipment is in safe working order, maintained and serviced.

Selling Luxury Beauty

Products at every opportunity for monthly targets.

Sales Executive - ADMIRAL

(2016-01 - 2017-08)

Inbound/Outbound calls for car insurance sales to new and existing clients. Informing clients of both insurance and ancillary products, to provide the best personal insurance requirements to their policy needs. Delivering efficient, high-quality service to every customer and updating all correct information.

Icoms systems fully trained. Complying with the companies Data Protection and Regulation policies. Handling client's paperwork and issuing all legal documents via email and post. Working towards monthly targets and incentives.

Awarded for monthly targets and attendance.

Lettings Negotiator - PETER ALAN ESTATE AGENTS

(2014-03 - 2014-12)

Booking in viewings over telephone and email. Used a variety of software such as Email, Company own lettings booking software, Excel. Carried out viewings at properties and negotiated offers for potential tenants. Handled Diary management and answered any queries from inbound or outbound calls. Qualified and Selected responsible reliant clients. Prepared tenancy agreements. Handled mail correspondence. Worked towards monthly targets. Complied with companies Regulations.

Sales Executive/Administration - EVERGREEN

(2011-08 - 2014-02)

Sales Executive

(2005-05 - 2011-07)

Outbound and inbound calls for Payment Protection Insurance. Used a variety of software, such as Microsoft Word, Outlook, PowerPoint, Excel to produce correspondence and documents and maintain records and databases. Handled and pre-qualifying customers PPI claim/s. Handled inbound post from clients, 3rd parties and lenders. Met weekly targets and plan effectively to meet deadlines.

Sales Executive - NATIONWIDE ENERGY

(2005-05 - 2011-07)

Qualifying customers for home improvements. Re-directing enquiries to the right departments. Managed outbound sales calls and field incoming sales leads. Awarded as a top employee for the month.

NVQ - English, Mathematics, Art, Design & Technology, Geography, ICT - Tycoch College (2017-04 - 2017-06)

Bishop Vaughan Catholic School (2002-09 - 2004-07)