Natasha Keating

I am a hardworking and self-motivated individual who can work well both in a team and independently. I follow instructions carefully, manage my time effectively and remain calm under pressure. I enjoy engaging with customers creating a welcoming environment and aim to exceed their expectations. I am organised, reliable and well-mannered with a positive attitude that helps me handle challenges in a professional way.

Housekeeper - Carlyon Bay Hotel - St Austell

(2025-08 - 2025-10)

• Changed and replaced bed linens to maintain hygiene and guest comfort
• Cleaned and sanitised floors, bathrooms and other room areas to high standards
• Replenished guest supplies such as toiletries, towels and refreshments promptly
• Reported maintenance issues and safety concerns to management for timely resolution
• Ensured rooms were consistently presented in a clean, welcoming and comfortable condition
• Followed health, safety and cleaning protocols to meet organisational standards
• Managed time effectively to complete tasks within daily schedules and guest check-in deadlines
• Provided courteous service when interacting with guests, responding to requests professionally

Housekeeper - Premier Inn - Carblaze

(2024-04 - 2024-12)

Sales Assistant - New Look - Birmingham

(1998 - 2000)

• Assisted customers with product selection and queries
• Operated tills and processed transactions accurately
• Replenished stock and maintained store presentation
• Supported fitting rooms and ensured items were returned correctly
• Helped with deliveries and organised merchandise in the stockroom

GCSEs - English and Maths - Stockland Green School