Investment Compliance Analyst - Waystone UK ACD services
(2018-01)
- Communicating with clients on any changes and breaches recorded
- Investigating and analyzing data for any reportable regulatory/company breaches
- Taking part in new projects within the compliance team i.e new clients/new system for internal reporting
- Preparing monthly team reports for committee meetings
- Ensuring my knowledge is up to date with all FCA COLL rules / Company policies
- Ensuring all company mandatory training is completed
- Training team members on company required reporting system
Barista (Part Time Role) - Costa - Southend High street
(2022-01 - 2023-12)
- Providing excellent customer service and helping customers during shift hours
- Making coffee and preparing food during service hours
- Opening/closing the store responsibilities
- Completing all necessary barista training on time and taking part in store activities for team building purposes
Recruitment Consultant - VMR Consultants – J People
(2018-05 - 2018-05)
- Headhunting, Taking detailed job specifications
- Candidate marketing and developing existing client relationships
- Identifying and qualifying suitable candidates
- Translating and posting job requirements into adverts that will attract relevant candidates
- Marketing through social media platforms to attract new candidates/clients
- Sending marketing material to potential and existing clients
Supervisor / Former Keyholder - Watch Station International [Fossil Group]
(2014-05 - 2018-05)
As of 2016, I advanced to the position of a supervisor due to the work I was taking on, and the qualities I had shown in a leadership role. Though there has been a position for a manager opened on several occasions which has been offered to me, I knew then and now that it is not something I want to pursue professionally as my interest lie more in marketing and admin. As a supervisor, my roles and responsibilities are a continuation of those I held while I was a Key Holder.
- Leading store meetings, Input in proposals and store interior redesign
- Participation in HR recorded meetings
- Daily management of deliveries and stock replenishment
- Use of Kronos [timestamp software] – signing off on hours for staff
- Managing the store without a Store or Assistant Store Manager for 5 months including Christmas period
- Daily banking and paper work checks, Responsible for opening and closing the store
- Involvement in the interviews and hiring process of staff members, keeping contracts in check
- Staff in charge of Visual Merchandising – including the store itself as well as the products
- Creating packs for brand training including styles, facts and best-selling points
- Managing a stand-alone store for 6 months due to an absence of the role – duties included delegating store hours and team members efficiently
Sales Associate - Fossil Group - Lakeside and Westfield Stratford
(2012-08 - 2014-05)
Since I was taking a business degree, I treated this more than a part time job. Starting out as a sales associate, I was eager to progress and learn more about the inner workings of a business, thus climbing the managerial ladder early on. Initially I worked in the Lakeside, later transferring over to the Watch Station store in Westfield Stratford.
- Visual Merchandising, Covering other UK stores
- Organising the stock room
- Dealing with customer repairs, queries and complaints
- Highly customer focused role achieving daily goals and meeting sales targets
