DOG GROOMER
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Aspiring Dog Groomer with over 9 years' experience in the customer service industry who has recently relocated from Toronto Canada to the UK. I have 3+ years' experience in management positions and have successfully assisted in running a team of up to 10 individuals. I am searching for new opportunities to further my grooming career and develop my skillset.
Grooming Assistant at Pampered Paws (2025-12 – Present)
Completed all prep work for dogs in the salon (bath, wet comb, de-matting, drying, nails, paw pads and sanitation); this included most coat types and breeds. Furthermore, I clipped patterns to a breed standard (e.g. Schnauzer, Irish setter, Scottish terrier), rounded paws and also hand-stripped when required.
DOG BATHER at BooBoo Pet Grooming services (2025-06 – 2026-06)
I assist in bathing dogs and carrying out prep work needed for the lead groomers clients whilst assisting any of the other groomers when needed. Furthermore, I complete grooms on short haired dogs during busier periods as well as completing my duties of maintaining the salons cleanliness.
DOG BATHER/RECEPTIONIST at Poodle & Co (2025-01 – 2026-01)
I help with bathing clients' dogs and provide the prep work needed for the groomer with my own equipment (including ear cleaning, nail trimming and fluff drying). Additionally, I help to schedule appointments, upsell any packages and help meet any expectation they have for their booked service. Duties also include upkeeping cleanliness, rebooking clients and answering any queries they may have.
SALES ASSOCIATE/ RECEPTIONIST at Woofgang Bakery and Grooming (2024-09 – 2025-06)
I am in charge of scheduling dog grooming appointments for the groomers. Chasing up any Rabies certificates that are needed as well as liaising with clients and groomers for an easy check in and out process. Also help upselling grooming packages and products to clients and providing them with a sound knowledge of food, toys and treats.
ENVIRONMENTAL LEADERSHIP (ELP2) STREET TEAM at Shropshire Wildlife Trust (2024-04 – 2024-09)
I helped recruit young adults aged 18-25 to become environmental leaders in their own local area whilst gaining a network of contacts and pursuing greener careers. I correspond with educational organisations to give talks to their students about the ELP2 programme. When not working for the programme, I assisted in educating primary school teachers and students on forest school and their local wildlife.
BARISTA MAESTRO/SUPERVISOR at Costa Coffee (2021-09 – 2024-08)
Successfully managed a team of people to produce a high and streamlined service whilst having an understanding of the legal and business side of a company. Teaching skills through training staff and running workshop style meetings. Also, I was able to identify strengths and weaknesses in team members and delegate roles accordingly. Furthermore, being trusted to open and close the shop to company standards and deal with any customer queries and complaints.
PHOTOGRAPHER & CUSTOMER SALES ASSISTANT at Chester Zoo (2019-11 – 2019-12)
Welcomed families and direct foot traffic whilst representing the company in a great light. I Photographed families and provided them with a memorable Christmas experience. Subsequently, sell photograph packages and give customers the best deals possible whilst hitting sales targets.
KENNEL ASSISNTANT at Birch Pet Hotel (2017-06 – 2017-06)
Maintained a high quality of cleanliness for the animals staying within the hotel whilst I worked with a team of people to correctly feed and exercise the animals. I was trusted to medicate certain animals if they had any conditions and followed dietary requirements for each individual animal.
BSc Hons in Animal behaviour combined with Biology – University of Chester (2018-09 – 2021-07)
A-levels in Biology, Chemistry, Maths and Art – Cardinal Langley Sixth Form (2016-09 – 2018-06)
GCSEs in 12 GCSEs, Grade A-C, including Maths, English, Science, and ICT – St Annes Academy (2011-09 – 2016-06)
