Nathan Nzembele

Motivated and results-driven professional with a strong background in sales, customer service, and client relationship management. Proven ability to meet targets, build rapport with customers, and deliver tailored solutions in fast-paced environments. Highly adaptable, with strong communication, problem-solving, and IT skills, including proficiency in digital systems and data handling. Currently seeking an opportunity to further develop within a sales, business, or customer-focused role.

Courier Driver - Thinventory

(2026-01)

• Completed time-sensitive deliveries within strict deadlines across assigned routes
• Ensured accurate handling and delivery of high-value or critical items
• Maintained strong time management and organisation in a fast-paced environment
• Represented the company professionally while interacting with clients and businesses

Warehouse staff - Angard Staffing Agency

(2025-10 - 2026-01)

• Picked and packed orders accurately in a fast-paced, target-driven environment
• Met daily productivity targets while maintaining high attention to detail
• Maintained organisation and time management to ensure smooth workflow and dispatch

Career Development Period

(2025-02 - 2025-10)

Focused on personal development and exploring business opportunities. Developed knowledge in property and business operations. Maintained readiness for new career opportunities.

Field Sales Representative - Virgin Media O2

(2024-11 - 2025-02)

• Engaged directly with customers to promote broadband and TV packages
• Identified customer needs and delivered tailored solutions
• Consistently met and exceeded sales targets
• Built strong customer relationships and handled objections effectively

Insurance Advisor - Access

(2024-05 - 2024-12)

• Provided tailored insurance solutions based on client needs
• Explained complex policies in a clear and professional manner
• Built long-term client relationships, improving retention
• Assessed risks and recommended suitable coverage options

Retail Assistant - Footasylum - Coventry

(2023-06 - 2024-04)

• Delivered high-quality customer service in a fast-paced retail environment
• Processed payments and supported stock management
• Consistently achieved daily sales targets
• Maintained store standards and contributed to team performance

Retail & Logistics Assistant - Ricoh Arena (Delaware North)

(2018-01 - 2023-02)

• Provided customer service during high-volume events
• Supported retail operations, including serving customers
• Assisted with logistics, including event setup and breakdown
• Worked efficiently under pressure in a team environment

Level 3 ICT - ICT - Coventry College (2017-01 - 2020-01)

GCSEs - Cardinal Wiseman Catholic School (2012-01 - 2017-01)