Nathaniel Chambers
Royal Mail customer service/ delivery
Hire this person
Send a job offer directly to this candidate
About
A motivated, reliable, and hardworking individual with experience across logistics, postal services, drainage engineering, care work, and landscape gardening. Currently employed by Royal Mail as a Delivery Driver/Postman, demonstrating strong time management, customer service, and organisational skills in a fast-paced environment. A qualified HGV Class 1 (C+E) Driver with practical experience operating large vehicles safely and in accordance with all transport regulations.
Proven ability to work independently, as part of a team, and under strict deadlines. Excellent communication skills developed through extensive customer-facing roles and supporting vulnerable individuals in care settings. A quick learner who adapts well to new challenges and enjoys developing new skills.
Committed to building a long-term career, contributing positively to employers, and maintaining high standards of professionalism and reliability.
Experience
Delivery Driver / Postman at Royal Mail (2024-01 – Present)
Currently employed as a Delivery Driver and Postman with Royal Mail, working in a demanding and fast-paced environment. Responsible for the sorting, handling, and delivery of mail and parcels to both residential and commercial customers while maintaining excellent customer service standards.
- Sorting mail and parcels accurately for delivery routes.
- Delivering items to residential and business customers.
- Working to strict delivery deadlines and performance targets.
- Providing excellent customer service and representing Royal Mail professionally.
- Operating handheld electronic devices and scanning equipment.
- Working independently and collaboratively within a team environment.
- Managing workload efficiently and effectively.
- Developing strong communication and organisational skills.
HGV Driver / Drainage Engineer at Jet Aire (2024-01 – 2024-05)
Worked as an HGV Driver and Drainage Engineer, responsible for transporting specialist tanker vehicles and crew members to customer sites across various locations. The role combined professional driving duties with hands-on operational work within a highly regulated environment.
- Operating HGV tanker vehicles safely and legally.
- Ensuring compliance with HGV rules, regulations, and road safety requirements.
- Assisting with drainage and sewer maintenance operations.
- Operating specialist machinery and equipment.
- Identifying blockages using site plans and drainage layouts.
- Working effectively as part of a team to deliver customer solutions.
- Maintaining high health and safety standards.
- Communicating professionally with customers and colleagues.
- Working under strict deadlines and operational requirements.
Carer at Private Care Worker (2018-01 – 2024-12)
Provided care and support to individuals, assisting with daily living activities while promoting independence, dignity, and wellbeing.
- Supporting with personal care, washing, and dressing.
- Preparing meals and assisting with nutrition.
- Administering and monitoring prescribed medication.
- Supporting physical and mental wellbeing.
- Arranging and attending medical appointments.
- Assisting with household duties.
- Building trusted relationships with service users and families.
- Demonstrating empathy, patience, and understanding.
Landscape Gardener at Self-Employed / Family Business Support (2019-01 – 2023-12)
Supported a family friend's gardening and landscaping business, carrying out landscaping and grounds maintenance work for residential customers.
- Planting, pruning, and maintaining gardens.
- Cutting hedges and trimming shrubs.
- Using lawnmowers, hedge trimmers, and gardening equipment.
- Maintaining flower beds and landscaped areas.
- Cleaning and maintaining tools and machinery.
- Delivering excellent customer service.
- Working outdoors in all weather conditions.
- Ensuring work was completed to a high standard.
Education
Certificate of Higher Education in Illustration – University of Sunderland (2018-01 – 2020-12)
Mathematics – South Tyneside College (2017-01 – 2017-12)
English – South Tyneside College (2016-01 – 2016-12)