Senior Support Worker at Valorum Care Group (Sunwood House Care Home) (2022-11 – Present)
- Achieved 95% adherence to care plans by effectively monitoring clients' health and administering medications.
- Maintained 98% accuracy in documenting care, incidents, and relevant client information.
- Ensured 90% efficiency in staff coverage, maintaining seamless continuity of care.
- Delivered 92% on time, comprehensive reports on client progress and team performance.
- Ensured 97% compliance with policies and legal standards in care practices.
- Promoted a safe environment with 96% adherence to risk assessments and safety measures.
- Participated in initiatives, achieving a 94% KPI in improving care standards.
- Provided timely updates and resolutions, earning 91% satisfaction from clients' families.
- Responded to critical situations with a 90% success rate in ensuring client safety.
Research Assistant (Intern) at Institute for Security Studies (ISS) & University of Bradford (2025-01 – Present)
Supporting a pilot study to develop a comprehensive database on African Union Peace and Security Council (AU PSC) decisions and follow-up actions.
- Conducting in-depth literature reviews on peace and security in Africa, with a particular focus on Somalia.
- Collecting, organising, and inputting data from PSC meetings into an electronic database to support policy analysis.
- Engaging in discussions on research methodology and project design, enhancing the effectiveness of data collection and analysis.
- Collaborating with Prof. Owen Greene, Dr. Colins Imoh, and ISS researchers in Addis Ababa to ensure research accuracy and relevance.
Branch Service Manager at Access Bank Plc (2019-04 – 2022-08)
- Oversaw branch operations, achieving a 95% customer satisfaction rate through effective team leadership and service delivery.
- Maintained 90% compliance with customer service level agreements, ensuring timely and quality support.
- Planned and delegated tasks efficiently, achieving a 92% operational performance rate across departments.
- Implemented strategies resulting in an 88% improvement in service quality, productivity, and profitability metrics.
- Managed client relationships with a 93% success rate in resolving escalated service issues.
- Reviewed and resolved customer complaints promptly, with a 91% satisfaction rate.
- Ensured 97% adherence to organizational policies and procedures as a Compliance Officer.
- Maintained a secure and welcoming environment, with a 96% success rate in safety audits and customer feedback.
Graduate Assistant at School of Nursing, University of Calabar Teaching Hospital (2012-01 – 2013-02)
- Successfully oversaw and guided students, achieving a 95% task completion rate on academic projects.
- Organized class presentations and course materials, contributing to a 92% improvement in instructional delivery efficiency.
- Fulfilled professor-assigned duties with a 98% accuracy and timeliness rate.
- Assisted in data collection efforts, achieving 90% utility in academic research projects.
- Directed students effectively, maintaining a 94% success rate in task performance.
- Cultivated strong relationships with students, staff, and parents, resulting in a 93% satisfaction score in engagement feedback.
- Supervised students to ensure 97% adherence to health and safety protocols across all environments.
Undergraduate Internship at Lahor Research Center and Medical Laboratory and Federal Institute of Industrial Research, Oshodi (FIIRO) (2009-07 – 2009-12)
- Conducting experiments and collecting data under the guidance of a senior lab member.
- Attending seminars
- Conducting literature reviews on relevant scientific publications to help inform the research project.
- Participating in lab maintenance by properly cleaning equipment, restocking supplies, and disposing of waste.
- Record-keeping of experimental procedures, results, and observations.
- Learning new techniques such as PCR, gel electrophoresis, or cell culture.
- Ensuring safety protocols and guidelines, such as wearing PPE and disposal of hazardous materials are adhered to.
- Collaborating with other team members to achieve research goals.
Guest Lecturer at University of Huddersfield, Department of Health and Social Care (2025-02 – Present)
Lecture: 'Pandemics and Epidemics: Community-Led Interventions and Global Health Response'
- Delivered a lecture to third-year students on community-driven approaches and global health strategies in managing pandemics and epidemics.
- Developed and presented engaging slides and material, receiving commendation from the course leader for clarity and depth.
Public Health Interprofessional Event Speaker at The University of Huddersfield (2025-01 – Present)
'Social Determinants of Health as a Barrier in the Adoption of Telehealthcare in Sub-Saharan Africa' - The Impact of Inequalities on the Health of Individuals and Communities, Both Nationally and Internationally
- Delivered to 130 health care professionals and academics on how socioeconomic disparities, lack of infrastructure, legal and regulatory barrier, and low awareness among others hinder telehealth adoption in Sub-Saharan Africa.
