Nayanika Gowda

Customer focused and motivated professional with experience in fashion retail, hospitality and fast-paced customer service environments. Skilled in assisting customers, handling transactions, maintaining store standards and working effectively with team settings. Confident in communicating with customers, supporting sales goals and delivering positive shopping experiences.

Front of House Team Member - Mitchell's and Butlers

(2023-08)

• Responsible for processing high-volume customer payments through POS systems, ensuring 100% accuracy in cash and card handling for 100+ daily customers
• Recognised for top-tier upselling performance, ranking second in monthly sales.
• Assisted with training of new team members, ensuring strong operational performance.
• Delivered high-quality customer service in a fast paced environment.

Sales Associate - Lifestyle Stores

(2021-06 - 2022-06)

• Assisted customers with product selection and styling products.
• Delivered excellent customer service in a fast- paced retail environment.
• Supported store presentation, visual merchandising, and stock organisation.
• Processed transactions through POS systems and handled cash/card payments.
• Worked collaboratively with team members during busy sales periods.

MSc - Finance and Investment Management - University of Liverpool (2022-09 - 2024-12)