IT 1st line help desk analyst
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I have previous experience to Provide technical support to users by researching and answering questions,troubleshooting problems,and maintaining workstation and LAN performance.I have ability to problems solve within technical environments.I have strong communication skills, strong costomer service approach and team plyers. Strong work ethnic and ability to work in dynamic work environment.
Identify and diagnose issues and problems,support problem identification.Assist end users with hardware and software issues by telephone calls,emails and communication, diagnosising problems and perform troubleshooting activities.
