Nazia Ali

Reliable and experienced administrative and reception professional with 8–9 years of administrative experience, including substantial experience working in busy healthcare reception environments. Skilled in providing professional front-of-house support, dealing with patients and visitors, answering telephone enquiries, arranging appointments and maintaining accurate records. Experienced in appointment booking, reception duties, telephone communication, paperwork, data entry, updating records, arranging patient transport, scanning appointments and supporting doctors and nurses.

Also have experience working in a school environment in Saudi Arabia, supporting the safe daily transportation and supervision of pupils aged 5–18. Now seeking an Administrative Assistant, Clerical Officer, Receptionist or Administration Officer position within the NHS, local authority, council or another public-service organisation.

School Transport Assistant - Saudi Arabia

(2019-01 - 2026-12)

• Supported the daily transportation of pupils between home and school.
• Accompanied and supervised children and young people aged approximately 5–18.
• Helped ensure pupils travelled safely and arrived at school and home appropriately.
• Communicated professionally with pupils, parents and school staff.
• Maintained a calm, responsible and professional approach when working with children and young people.
• Followed school procedures and contributed to a safe and organised environment.
• Worked reliably as part of a team and managed daily responsibilities effectively.

Administrative Assistant / Reception Clerk - Walk-in Centre

(2008-01 - 2013-12)

• Provided reception and administrative support in a busy healthcare environment.
• Welcomed patients and visitors and directed them to the appropriate service or member of staff.
• Answered telephone calls and dealt with enquiries professionally and courteously.
• Booked and managed patient appointments.
• Completed paperwork and maintained accurate administrative records.
• Updated patient information and carried out routine data-entry duties.
• Supported doctors, nurses and other healthcare staff with administrative tasks.
• Managed documents, scanning and general clerical duties.
• Handled confidential patient information appropriately.
• Provided a friendly, professional and reassuring service to patients and visitors.

Administrative / Reception Assistant - Maternity / Walk-in Centre

(2016-01 - 2019-12)

• Worked on a busy main reception, providing administrative and customer-facing support.
• Welcomed patients and visitors and directed them to the appropriate department or service.
• Answered incoming telephone calls and responded to patient enquiries.
• Booked and arranged patient appointments, including first appointments and follow-up appointments.
• Arranged scanning appointments and other healthcare appointments.
• Assisted doctors and nurses by arranging appointments and completing related administrative work.
• Updated patient records and completed paperwork accurately.
• Arranged patient transport when required.
• Organised documents and maintained accurate administrative records.
• Provided a professional and patient-centred reception service.
• Managed multiple administrative tasks while working effectively in a busy healthcare environment.

Administrative Assistant Course - Reed Courses Online

Receptionist Skills Course - Reed Courses Online

GCSEs