Sales advisor
Dedicated and enthusiastic professional with extensive experience in retail management and education support. Proven expertise in overseeing daily store operations, managing inventory, and coordinating staff schedules. Skilled in customer service, team leadership, and training new employees in supportive, collaborative environments.
In education, demonstrated commitment as a Teaching Assistant and Pastoral Support Worker focused on holistic student care, risk assessment, and de-escalation techniques. Strong communicator with exceptional organizational skills, capable of thriving in fast-paced environments while exceeding targets and implementing effective strategies to drive performance and positive outcomes.
Sales advisor - New look
Manager - GAP
As a dedicated and enthusiastic team member at GAP, gained invaluable experience in retail operations, customer service, and teamwork. In managerial role, successfully overseeing daily store operations, managing inventory, and coordinating staff schedules to ensure optimal staffing levels. Adept at training and mentoring new employees, fostering a supportive and collaborative work environment.
Developed strong communication skills and a keen eye for detail while ensuring a positive shopping experience for customers. Thriving in fast-paced environments, consistently exceeding sales targets and implementing effective merchandising strategies to drive revenue growth. Ability to analyse sales data and customer feedback has enabled identifying opportunities for improvement and implementing action plans that enhance overall store performance.
Proficient in handling administrative tasks, such as budgeting, payroll, and performance evaluations, ensuring the smooth operation of the store. Passion for fashion and commitment to delivering exceptional service. Dedicated to upholding GAP's brand standards and fostering a welcoming and inclusive atmosphere for both customers and staff.
Manager - Next
Strong background in retail management at Next, honing skills in overseeing daily store operations, managing inventory, and coordinating staff schedules to ensure optimal staffing levels. Effectively trained and mentored new employees, fostering a supportive and collaborative work environment. During peak sales periods, including late-night stock take for Christmas sales and overnight clearing of the shop floor, played a crucial role in maintaining organization and achieving sales targets.
Ability to handle high-pressure situations and ensure the store is ready for customers the next day provided an exceptional shopping experience. Thrived in fast-paced environments, consistently exceeding sales targets and implementing effective merchandising strategies to drive revenue growth. Strong communication skills and keen eye for detail enabled identifying opportunities for improvement and implementing action plans that enhance overall store performance.
Proficient in handling administrative tasks, such as budgeting, payroll, and performance evaluations, ensuring the smooth operation of the store. Passion for fashion and commitment to delivering exceptional service made a valuable asset t
Higher Level Teaching Assistant and Pastoral Assistant - Oscott Manor School
Working at Oscott Manor as a Pastoral and Family Support Worker profoundly shaped professional outlook and commitment to holistic care. Developed a comprehensive approach to addressing the multifaceted challenges faced by both students and their families. Attended professional meetings with keen attention to detail and collaborated with external agencies under the "Right Help, Right Time" initiative, ensuring that every decision was informed by both compassion and evidence-based practice.
Role included practical responsibilities from conducting home visits to carrying out detailed risk assessments, allowing understanding of unique needs of each family and implementing tailored strategies to support them. Regularly facilitated parental meetings focused on behaviour management, with goal of addressing issues, building trust and creating sustainable action plans. Adjusted behavior policies based on ongoing feedback and current challenges, becoming a hallmark of commitment to creating a safe, nurturing environment for students.
Supported families grappling with poverty by coordinating government support initiatives, including the distribution of shopping vouchers, to help alleviate day
