Ndfevelo

AI focused Business Consultant and Operations Specialist with experience developing AI automation solutions, managing cross functional projects and improving business processes. Skilled in deploying Large Language Model (LLM) workflows, stakeholder management, data analysis and operational coordination. Experienced in Agile project delivery, process optimisation and translating technical solutions into practical business outcomes.

Freelance Business Consultant - Local and International Businesses

(2023-09)

• Spearheaded client advisory services on competitive strategy, market entry, and organisational restructuring, achieving an average of 30% improvement in revenue growth.
• Designed and implemented AI agents using Large Language Models (LLMs) to automate workflows, improve information retrieval and reduce repetitive operational tasks.
• Evaluated AI outputs, refined prompts and improved workflows to increase reliability and user adoption.
• Collaborated with clients to define objectives, assess core competencies, and identify new market opportunities, resulting in increased client revenue growth.
• Leveraged data analytics and financial forecasting tools to inform strategic decision making.
• Executed comprehensive market research, customer analysis, SWOT assessments, and competitive benchmarking.
• Delined business risks, formulated mitigation strategies, and implemented governance models.
• Orchestrated multiple projects from inception through completion utilising Agile and PMP methodologies.
• Established key performance indicators (KPIs) and conducted regular reviews to ensure goals remained on track.

Learning Coordinator - Royal College of Surgeons

(2022-01 - 2023-09)

• Project managed Plastics module and Image Library initiatives.
• Directed clinical lead recruitment processes including website promotion, application collation and interview arrangements.
• Oversaw production of course handbook and performed image/copyright checks.
• Served as line manager for medical interns and managed invoicing and expenses.
• Reviewed and maintained the Virtual Learning Environment.
• Analysed data and provided insights on online content performance.
• Prepared contracts and coordinated college governance committees.

Supply Teacher - Various Schools

(2015-09 - 2022-01)

• Developed, prepared and delivered classroom-based lessons.
• Assigned, corrected and marked student work, assessing progress and behaviour.
• Supported individual student development and wellbeing.

Co-owner - Christian Cathor London

(2013-01 - 2017-11)

• Supervised budgets, processed financial transactions and controlled business systems.
• Directed procurement from UK suppliers and negotiated prices and delivery schedules.
• Maintained stakeholder relationships and managed CRM/customer databases.
• Generated reports detailing risks, solutions and financial standing.
• Managed communications with team members, suppliers and external stakeholders.
• Designed products and managed product lifecycle.

Earlier Experience: Teaching & Educational Leadership Roles

(2010-01 - 2015-03)

Developed communication, training, stakeholder management and organisational skills across education environments.

Certificate - Professional Scrum Master - University of Westminster (2023-01 - 2023-12)

Certificate - CMI Level 5 Certificate in Management and Leadership - Canterbury Christ Church University (2015-01 - 2018-12)

Certificate - APM Project Fundamentals Qualifications - Canterbury Christ Church University (2018-01 - 2018-12)

BA/BSc (Hons) - Finance and Business Studies - Canterbury Christ Church University (2015-01 - 2018-12)