Neelam Kaur

A dedicated Business Management graduate with a First-Class Honours degree and experience in process improvement, project support, and market analysis. Proven ability to conduct lead generation campaigns, analyse customer insights, and strengthen CRM use. Possesses strong analytical, commercial, and project management skills.

Eager to leverage a holistic understanding of business operations and strategic thinking to contribute to consultancy or management-track roles, driving growth and efficiency for your organisation.

Chartered Management Degree Apprentice - British Car Auctions (BCA) - Manchester

(2021-09 - 2025-07)

• Implemented process improvement initiatives, thereby enhancing workflow efficiency.
• Facilitated the planning, scheduling, and progress reporting for key projects.
• Executed lead generation campaigns and analysed customer insights to inform strategy.
• Optimised CRM utilisation and developed targeted digital marketing initiatives.
• Assisted with recruitment processes, onboarding procedures, and performance management.
• Contributed to HR engagement strategies and employee development programmes.
• Undertook competitive and market analyses to identify strategic growth opportunities.
• Supported business negotiations and presented key insights to senior stakeholders.
• Cultivated a holistic understanding of business operations, strategy, and leadership, developing analytical, commercial, and project management skills suited to professional consultancy or management-track roles.

Bachelor of Arts - Business Management - Open University

Level 3 - Business - Trafford College

GCSE - General - Stretford High School