Neelam Saini

An enthusiastic, confident and hardworking individual with a well-deserved reputation for providing exceptional service and delivering a consistently high standard. Having a willingness to handle various responsibilities, follow instructions and work under supervision. Now looking for a new challenging position with a reputable and exciting employer who offers opportunities in career progression and development and upskilling.

Participant - Restart Scheme

(2025-01)

Attending a local provider to gain skills and confidence to enter into employment.

• Researching the various industries in the vicinity and the jobs available.
• Building IT skills and confidence using IT to research roles and apply online.
• Preparing for interviews including work attire, planning route and workload priority.
• Understanding the importance of Health and Safety and following policies and procedures in the workplace.
• Defining working in a team as well as working under your own initiative.
• Writing a constructive and relevant CV and Cover Letter.
• Understanding how to make a positive first impression and how to be professional in the workplace.
• How to deal with challenging situations and how to come to a successful outcome.

Slick Stitch

(2022-01 - 2023-12)

• Prepared and packed customer orders accurately and efficiently.
• Collaborated in a fast-paced team environment to meet daily targets.
• Managed inventory and ensured correct quantities were dispatched.
• Supported machinists by organizing and delivering specific threads.
• Maintained clean and organized workstations for shift transitions.

Debenhams - Wolverhampton

(2017-01 - 2020-12)

• Provided personalized product recommendations and makeovers.
• Consistently met sales targets and stayed informed on new product lines.
• Managed stock levels, processed transactions, and maintained customer records.
• Greet customers and assist them in finding products
• Answer questions and provide information about products or promotions
• Handle customer complaints or refer them to a supervisor
• Ensure a positive shopping experience for all customers

Cleaner - Iceland

(2015-01 - 2017-12)

• Sweep, mop, vacuum, and polish floors
• Dust and wipe down surfaces, furniture, and fixtures
• Clean and sanitize restrooms including sinks, toilets, and floors
• Empty trash bins and replace liners
• Clean glass surfaces, mirrors, and windows
• Refill toiletries and cleaning supplies in assigned areas
• Maintain cleanliness of kitchens or breakrooms (if applicable)
• Handle basic maintenance tasks such as reporting broken items or leaks
• Follow proper safety and sanitation procedures
• Ensure secure and correct use of cleaning chemicals and equipment
• Adhere to assigned schedules and checklists
• Maintain storage and cleaning equipment areas in a tidy state

Level 2 Certificate - Cosmetic Make-Up - Wolverhampton City College (2007-01 - 2008-12)

Level 3 Diploma - Health, Safety - Wolverhampton City College (2007-01 - 2008-12)

Level 2 Certificate - Wax Depilation - Wolverhampton City College (2007-01 - 2008-12)

OCN Community Bridal Package - Introduction to Henna Body Art - Dudley College (2005-01 - 2006-12)