Neha Yaqoob

I have great customer facing skills and would be the ideal person to be the first point of contact for clients. I have a great deal of patience which has been proved in my coaching role, giving me the ability to deal with different types of people and provide them with the support needed to make their life easier.

I am very adaptable to a situation and have the experience of handling enquires, managing diaries and schedules, liaising with staff, answering telephones and postal duties.

I have experience in general administration duties including maintaining filing systems, dealing with all phone calls and managing the office in colleagues absence.

I am a regular user of Microsoft Windows and other desktop publishing packages and can also use the internet and e-mail services efficiently.

I am a passionate and highly organised people person. I feel I have the personality and skills this firm requires and can be an asset to any team I am a part of.

Expenditure Officer

Macmillan Cancer Support

October 2012- October 2019

• Timely and accurate processing of all expenditure.
• Lead contact for all queries regarding expenditure and purchase orders.
• Ensuring prompt payment and authorisation of expenditure, loading with budget holders and monitoring online workflow.
• Maintenance of accurate supplier database. Compleating recharge journals, refund processing and payment runs for cheques and BACS ti agreed schedule.
• Providing support on year-end process and assisting with audit queries.
• Completion of ad hoc tasks as required.

Admin Assistant/Health & Safety Officer

Marks and Spencer July 2005 - October 2012

Kilburn

Working carrying out a variety of duties:

• Customer service- interaction with customers.
• The job involves me being helpful, friendly, responsible and smartly dressed.
• Coaching all members of staff and having excellent working relationships with them.
• Cash control responsibility ensuring till loss is kept to a minimum.
• General office administration.
• Following health and safety regulations and completing legal safety paperwork for the store.
• Using IT based resources to type letters, print tickets and fill stock loss sheets.
• Numerous occasions of teamwork to carry out different tasks some mentioned above efficiently.

Southampton Solent University

September 2008 – July 2009

Certificate of Higher Education in an approved Honours Programme in Law with Criminology

September 2002 - July 2004 John Kelly Sixth Form,Neasden, London, NW2

AS/A Level: Subject Type Grade

Art A-Level B

Business A-Level C

Psychology AS-Level E

September 1997 – June 2002 John Kelly Girls Technology College

Crest Road

Neasden NW2

GCSE'S: Subject Type Year Grade

Art GCSE 2002 B

English GCSE 2002 C

English Lit GCSE 2002 B

Expressive Arts GCSE 2002 B

German GCSE 2002 C

Maths GCSE 2002 B

Religious Studies GCSE 2002 B

Science (Double) GCSE 2002 B B

Textiles GCSE 2002 A