Nelson Johny

I am Nelson Johny, I was working as Senior associate for 6 years and 11 months with Sutherland global services, currently I am pursing my PG in London.

My employer was Sutherland global services.

I have 6 years and 11 months of experience.

My job was helping underwriters

 Ensure the required target and Process Quality to be achieved.

 Handling Client queries.

 Detecting the trend in the errors, Attending Client calls and huddle to improve the target and overall quality on weekly basis.

 Applying money for the policies received as Draft, and check cases

I was graduated from India in B. Sc IT from MG university

Doing my PG in project management in Roehampton University in London