Creativity Leader for Disabled Adults - My Step Up Farm - Blackburn
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Enhanced understanding of disability issues through regular staff training sessions.
- Facilitated communication, creating stronger relationships between clients and their families.
- Provided emotional support during challenging times, enhancing mental wellbeing of adults.
- Met needs of the adults with learning difficulties and handled challenging behaviours.
- Utilised arts and crafts activities to foster creativity amongst the adults.
- Encouraged creativity through interactive storytelling.
- Organised creative arts and crafts sessions every week.
Maître d' - Barton Bangla Brasserie - Preston, Lancashire
- Supervised daily operations for efficient service delivery.
- Fostered teamwork among staff, leading to a positive work environment.
- Oversaw staff training for improved efficiency and guest satisfaction.
- Increased overall client satisfaction by addressing their queries promptly.
- Cultivated relationships with guests for increased loyalty and return visits.
- Resolved issues swiftly, maintaining customer comfort and satisfaction.
- Handled customer complaints, resulting in their satisfaction and repeat business.
- Conducted periodic stock checks, minimised instances of stock-outs or overstocks.
Food runner - The Ivy/The Ivy Asia - Manchester
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Kept kitchen areas clean and organised, promoting a safe working environment for staff.
- Supported kitchen staff by transferring dishes, utensils and cooking equipment efficiently.
- Adapted rapidly to changes in menu items or special offers, ensuring accurate communication to customers.
- Demonstrated exceptional multitasking skills whilst prioritising large volumes of orders effectively.
- Upheld strict hygiene practices whilst handling food items, reducing risk of cross-contamination.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
