Merchandiser - Zara Lakeside
(2023-07)
Started to take training as commercial passed my merchandising test on January 2024
- Making delivery plans
- Developed and implement creative visual displays to increase product sales and store traffic
- Coordinated with store personnel to ensure all products and displays were in accordance with companies standards
- Money mapping to see how much a collection is making
- Manage visual displays for department store to drive exposure and increase revenue
- Collaborated with team members to develop attractive visual merchandising displays that enhanced product visibility
- Conducted regular inventory checks to identify discrepancies and promptly addressed stock management issues
- Trained new staff on merchandising standards and best practices to promote a cohesive team approach
- Implemented seasonal merchandising strategies to align with brand guidelines and maximise customer engagement
- Collaborated with team members to implement visual merchandising strategies that enhanced product presentation
- Monitored sales trends and customer preferences to optimise product placement and drive sales performance
- Answered customers' questions about products, prices and availability to enhance customer satisfaction
- Developed strong relationships with vendors to ensure timely delivery of merchandise
- Assisted in managing stock levels by conducting regular inventory checks and ensuring timely replenishment of merchandise
Director - White Eco Drycleaners - 111 Tower Bridge rd
(2022-01 - 2023-07)
- Opening and closing of the shop
- Providing first class customer service
- Maintaining the shop-floor and back of house standards
- Working towards attaining company targets
- Ensuring the cash desk and cash handling are operated safely and accurately
- Making sure all customers are served professionally and efficiently
- Conducting fittings for alterations
- Ensuring that every customer has a pleasant experience
- Ensuring that the shop is tidy and a safe environment for staff and customers
- Making sure Health and Safety policies are executed at all times
- Maintaining daily reports
- Serving/dealing with customers queries and/or complaints
Tills Manager - Victoria's Secret - 111-115 New Bond St, London W1S 1DP
(2019-01 - 2020-02)
- Associates and confirms the starting cash amount in each till
- Associate is prompted to attach the till to the register
- Associate picks up the assigned till
- Dealing with customer complaints and feedback
- Devising and implementing promotional campaigns
- Organizational skills
- Commercial awareness and industry knowledge
- Financial skills and the ability to calculate profit and expenditure
Office Assistant - French Connection - Centro 1, Cemden St London NW2 0DX
(2019-09 - 2019-11)
- Learning and understanding the process from the initial designer's sketch to a finish garment
- Helping to organise AW2017 collection ideas
- Photographing designer clothes for the collection portfolio
- Working in the pattern room where all new patterns and shapes are created
- Conduct further t meeting with QA and design
- Operate machines in the sewing rooms
- Cutting out patterns and designs for the garments
Sales Assistant - SunglassesHut - Brent Cross, London
- Learning to communicate with customers
- Having experience with how to handle luxury products and customers
- Learning how to stock count and keeping the stock numbers even and making sure everything is sold with their label prices
- Making sure everything is tidy and all of the glasses are placed rightly also making sure they are not stolen
- Had 6 weeks of anti-theft training and also how to approach and serve a customer
