Performance and engagement manager
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I am a multilingual economist with an extensive managerial and corporate background spanning banking, back-office operations, and customer services across both B2B and B2C environments. With exceptional communication and emotional intelligence skills, I have built a reputation for effectively managing performance, projects, client relationships, and key stakeholder engagement. My track record includes delivering outstanding business and commercial outcomes in high-pressure settings, underpinned by deep expertise in change management and transformational leadership.
Fully proficient in Lean Six Sigma methodologies, I confidently lead diverse teams, whether virtually, offshore, or office-based, ensuring operational excellence.
