Neshe Mustafa

A motivated and well-rounded professional who is currently studying at Bath Spa University. Has Level 2 Teaching Assistant and Level 3 EYFS certifications, as well as Level 3 Safeguarding certification. Has a lot of experience in administration, dealing with customers, and leadership.

Speaks

English, Bulgarian, and Turkish fluently, stays calm under pressure, and is dedicated to helping students, staff, and families in a school community.

Group Report Leader at Bath Spa University (Elizabeth School of London) (Present)

Led group academic projects and presentations

• Chosen by classmates and teachers to lead group projects and presentations on a regular basis
• Made sure that everyone on the team was supported, set deadlines, and coordinated their work
• Improved planning, communication, and people-management skills

General Operative at Allpress Farm (2016-01 – 2019-12)

Warehouse operations and quality assurance

• Met quality and productivity goals while working quickly and accurately in a busy setting
• Used warehouse equipment while following strict health and safety rules
• Showed that they could be trusted, work well with others, and do a variety of tasks as needed

Customer Service Assistant at Retail Clothing Store (2014-01 – 2015-12)

Customer service and retail operations

• Helped customers choose products and gave them friendly and professional service
• Handled cash and card payments quickly and correctly
• Kept the shop floor looking nice and organised the stock
• Answered customer questions and complaints in a calm and helpful way
• Worked together as a retail team to reach daily goals

Hairdresser at Hair Salon (2013-01)

Hair services and client management

• Provided high-quality hair services to both regular and walk-in clients
• Built strong relationships with clients by listening carefully and giving them personalised advice
• Kept the workspace clean and organised and made sure appointments were scheduled
• Handled payments and kept client records in a careful and private way
• Showed patience, attention to detail, and care—traits that can be used when working with kids

– Bath Spa University (via Elizabeth School of London)

Secondary School Certificate in Arts Stream – Hristo Botev Secondary School (2008-12)