Niamh OBrien

Available immediately for fast-paced, customer-focused retail environments. Fully flexible with availability for weekends and bank holidays. Confident, friendly, and responsible professional with strong product knowledge, efficient till operations, and excellent customer service skills. Experienced in stock management, upselling, and maintaining high standards in busy retail settings. Team player who enjoys multitasking and is always ready to take on new challenges.

Sales Advisor - New Look - Kingston

(2024-05 - 2024-08)

• Operating the till in a fast-paced, customer-focused environment. Including remaining focused and keeping all customers satisfied on busy days with technical difficulties.
• Giving customers the correct information about the shop and products as well as advising them on the best product for them.
• Restocking and maintaining shop standards and shop floor maintenance. Including solitary, busy closing shifts.
• Greeting customers and bettering their experience.
• Handling discounts, price changes, and keeping up to date with the changing sales items.
• Knowledgeable about rapidly changing trends to ensure customers get an easy and informed experience.

Volunteer - Cancer Research UK - Sutton

(2024-04 - 2024-07)

• Worked behind the till, in the stock room, and in customer service.
• Maintained good working relationships with both customers and colleagues.
• Making displays.
• Serve customers.
• Take donations.
• Help and advise customers around the shop.

Level 1 Award - Introduction to Customer Service - Runway Training (2025)

GCSE - 8 A-C Grades including English and Mathematics - Greenshaw High School (2020)

2 A-Levels, 1 BTEC - English Language and Literature, Film Studies, Applied Psychology - Coulsdon Sixth Form College (2023)