Nic Cordner

Commercial and project coordination professional with nearly ten years' experience in specialist building services, including remedial works, quotation preparation, procurement support, supplier and subcontractor liaison, purchase order review and project delivery.

Currently

Head of Remedials at SCS Aftercare Ltd, coordinating works from initial engineer reports and customer enquiries through quotation, procurement, scheduling and completion. Experienced in obtaining and reviewing supplier and subcontractor quotations, identifying changes in scope, maintaining clear commercial records and communicating requirements between customers, engineers, suppliers and internal teams. Now seeking to transfer this commercial and project experience into an Assistant Quantity Surveyor role and develop formal knowledge of cost management, contract administration, valuations and project commercial controls through structured training and mentoring.

Head of Remedials at SCS Aftercare Ltd (2025-04 – Present)

Coordinate remedial projects across the UK from initial engineer report and customer enquiry through quotation, procurement, scheduling, attendance and completion.

• Review engineers' reports and worksheets to establish reported defects, recommended actions and the information required to develop an accurate commercial scope.
• Obtain prices, lead times and supporting information from manufacturers, suppliers and specialist subcontractors, and incorporate these into customer quotations.
• Prepare clear scopes of work, assumptions, exclusions and customer responsibilities to reduce ambiguity and commercial risk.
• Review customer purchase orders against accepted quotations and identify discrepancies, omissions or potential variations before works proceed.
• Identify changes between originally quoted works and subsequent site findings, highlighting potential additional costs and scope changes to customers.
• Liaise with customers, engineers, suppliers, subcontractors, schedulers and internal teams to progress works and resolve outstanding commercial or operational issues.
• Maintain records of quotations, purchase orders, project requirements, scope changes and outstanding actions using CRM and internal systems.
• Produce customer reports, commercial comparisons and project documentation to support decision-making.
• Coordinate vent drawings for issue to engineers for technical review and sign-off, communicating required amendments between the relevant parties.
• Role is predominantly office/remote based due to nationwide project coverage; willing and able to travel to project sites and meetings when required.

Remedial & Small Works Manager at Adexsi UK (2020-11 – 2025-04)

Managed the commercial and operational delivery of remedial and small works within a specialist building-services environment.

• Reviewed field engineers' worksheets and reports to identify repair requirements and prepare customer quotations.
• Obtained supplier and specialist pricing and incorporated costs into commercially structured quotations.
• Coordinated customers, engineers, suppliers and internal departments to progress remedial works from quotation through to completion.
• Managed quotation workloads, customer approvals and outstanding commercial actions, supporting procurement and material requirements.
• Managed and supported one direct report, providing day-to-day guidance, onboarding and development.
• Led implementation of the company's CRM and job-management software across office and field-based departments, developing workflows, reports and documentation.
• Supported business growth through process improvement, automation and commercial activity during a period in which annual revenue increased from approximately £1 million to £2 million.

National Customer Experience Leader at Kingspan Light + Air (2019-10 – 2020-11)

• Led customer experience improvement activity, managed escalated issues and attended customer review meetings to agree and progress actions.
• Coordinated customer-satisfaction measures, reporting and improvement initiatives across operational departments.
• Worked cross-functionally to improve communication, processes and customer outcomes.

Regional Controller at Kingspan Light + Air (2016-05 – 2019-10)

• Coordinated regional labour and resources to meet customer requirements and service programmes.
• Managed scheduling, day-to-day workload planning and the delivery of remedial quotations.
• Worked closely with supervisors and customers to balance programme requirements, operational capacity and commercial priorities.

Customer service, sales, fleet and administration roles at Multiple Employers (2004 – 2016)

Customer service, sales, fleet and administration roles with Audi, Evans Halshaw Renault, IETG, Evans Halshaw, Benfield Ford, BMB Group and District of Easington Council. These roles developed a strong foundation in commercial administration, customer communication, quotations, supplier negotiation, purchasing, scheduling, invoicing, record keeping and operational coordination.

NVQ Level 2 in Business Administration

GCSE / equivalent qualifications in English Language, English Literature, Science, Business Studies and Technology