Nichola Bunn

An award-winning Bridal Hair Specialist with over 24 years of experience within the hair and beauty industry, including the last 8 years dedicated to creating bespoke bridal hairstyles for clients across the UK and internationally. Throughout my career, I have built a reputation for delivering exceptional customer service, professionalism, and attention to detail while working with people from diverse backgrounds, cultures, and age groups. My role has required excellent communication skills, the ability to build strong client relationships, and the confidence to work in high-pressure environments where customer satisfaction is paramount.

Managing client expectations, solving problems effectively, and providing a personalised service have been key elements of my success. I am now seeking to transition into a new sector where I can utilise my extensive customer service experience, people skills, adaptability, and proven ability to build trust and rapport. I am a highly motivated, reliable, and personable professional who is eager to bring a wealth of transferable skills and a strong work ethic to a new career opportunity.

Creative Director at NB Wedding and Bridal (2018-06 – Present)

An award-winning Bridal Hair Specialist with over 8 years of experience providing bespoke bridal styling services throughout the UK and internationally. Successfully styled hair for more than 1,000 weddings, delivering exceptional results for brides, bridal parties, and special event clients.

• Delivered professional bridal hair styling services for over 1,000 weddings across the UK and overseas destinations.
• Built and maintained an excellent reputation through outstanding customer service, resulting in high levels of repeat business and client referrals.
• Conducted detailed consultations to understand client requirements and create personalised styling plans.
• Managed complex schedules, travel arrangements, and multiple client bookings while consistently meeting deadlines.
• Worked with clients from diverse cultural, social, and professional backgrounds, adapting communication styles to meet individual needs.
• Remained calm and professional in high-pressure environments, ensuring clients felt confident and relaxed on important occasions.
• Developed strong problem-solving skills by responding effectively to last-minute changes and unexpected challenges.
• Managed all aspects of a successful business, including client relations, marketing, social media, administration, invoicing, and appointment scheduling.
• Received industry recognition and awards for excellence in bridal hair styling and customer satisfaction.
• Established a trusted brand known for professionalism, reliability, creativity, and exceptional attention to detail.

Hair stylist at NB Hair (2002-06 – 2026-06)

A highly experienced hair professional with over 24 years in the hair and beauty industry. Began my career at the age of 14 as a Saturday assistant, developing a strong work ethic, customer service skills, and passion for hairdressing. Progressed through formal training at hairdressing college, successfully achieving NVQ Level 2 and NVQ Level 3 qualifications.

Built extensive experience working in a variety of busy salons across Coventry, providing professional cutting, colouring, styling, and hair care services to a diverse client base. Developed expertise in client consultation, colour correction, precision cutting, styling techniques, retail sales, and maintaining exceptional customer relationships. In 2021, established and successfully launched my own salon business to support an expanding clientele, including bridal trial appointments and regular hairdressing customers.

Responsible for all aspects of business management, customer service, appointment scheduling, marketing, stock control, and delivering high-quality hair services.

• 24+ years of professional hairdressing experience.
• NVQ Level 2 and Level 3 Hairdressing qualifications.
• Expertise in cutting, colouring, styling, and client consultations.
• Built and maintained a loyal customer base through exceptional service.
• Successfully established and managed an independent salon business.
• Strong communication and relationship-building skills.
• Excellent organisational, time management, and problem-solving abilities.
• Experienced in working with clients from diverse backgrounds and age groups.
• Proven ability to deliver outstanding customer experiences and retain long-term clients.

GCSE – Bishop Ullathorne Secondary school (2002)