Delivery Lead at Legend (2018-11 – Present)
Directing squads through digital product migration and implementation, delivering outcome-focused results aligned to company goals across cross-functional teams.
- Directed squads through migration of CardsChat Poker forum from vBulletin to XenForo, delivered a 28% increase in traffic, improved Trustpilot ratings to 4.9/5 within the first month post launch improving customer journey and experience.
- Launched a suite of digital products including Poker calculators and Casino site finders and drove a 17% increase in user engagement within the first 2 months of release, improving measurable customer outcomes from day one.
- Orchestrated the migration of legacy systems to the Contentful CMS, reducing content build time by 40% and achieving significant first month uplifts in visits (89%), engagement (51%) and conversions (78%).
- Executing the implementation, launch and deployment of digital products and technology solutions to meet stakeholder requirements.
- Coaching and empowering cross-functional squads (Engineering, Design, SEO, Content and QA) to deliver outcome-focused results aligned to company goals.
- Facilitating Agile ceremonies including Stand-ups, Reviews, Refinement and Retrospectives as well as seasonal and PI planning events to prioritise activities, resolve issues and ensure management in line with defined frameworks.
- Taking ownership of delivery governance frameworks and execution, defining scope, milestones, dependencies and risks tracking for visibility and documenting within RAID logs.
- Coordinating resource management and ensuring appropriate planning, resourcing and reporting structures are in place.
- Implementing Agile frameworks and metric tracking systems to optimise team velocity, throughput and cycle times.
- Owning and deploying a capacity planning tool, utilising T-Shirt sizing for seasonal planning and story pointing for sprint planning for better accurate project estimations.
- Creating environments that foster psychological safe, open collaboration within squads, promoting transparency, autonomy and team empowerment to achieve all core objectives.
Project Manager at Colossus Bets (2017-10 – 2018-11)
Leading organisation-wide digital transformation and cross-functional teams to deliver high quality digital products with focus on continuous improvement and stakeholder engagement.
- Led organisation-wide digital transformation from Waterfall to the Scrum methodology, completing the transition within 4 months whilst embedding Agile best practices across teams.
- Designed, streamlined and implemented a comprehensive testing framework which incorporated regression and smoke testing across all platforms, resulting in a 43% reduction in defects.
- Successfully delivered the Sports Syndicate Leaderboard feature end-to-end, driving a 21% increase in user engagement within the first month of customer launch.
- Drove continuous improvement initiatives across delivery processes, tooling and multidisciplinary team collaboration which improved velocity, cycletimes, quality and stakeholder confidence.
- Led and governed cross-functional front end and back end development squads, facilitating all Agile ceremonies to ensure consistent and predictable delivery.
- Translated high level product roadmaps and business objectives into clearly defined, actionable squad deliverables, maintaining alignment between product vision, technical execution and commercial priorities.
- Acted as the primary point of coordination between squads, product, technology and business stakeholders.
- Built and maintained strong strategic partnerships with key clients including Betfair and Mr Green overseeing contract negotiations and managing delivery commitments throughout SDLC.
Project Manager at Usablenet (2014-11 – 2017-09)
Leading delivery of mobile web applications and native iOS apps, managing project delivery plans, scope definition and stakeholder relationships.
- Led the delivery of mobile web applications and native iOS apps in line with client requirements.
- Collaborated with Sales and Technology teams during the pre-sales phase to define technical requirements and scope user needs in order to provide effective client solutions.
- Created all project delivery plans, RAID logs, forecasts, scope definition and budget controls.
- Ensured all tactical delivery issues were addressed swiftly, taking accountability for identifying, managing and mitigating risks, dependencies and issues across all project lifecycle phases.
- Developed and aligned relationships with diverse stakeholders at all levels to achieve commercial and technical aims.
Events Project Manager at Crystal Interactive (2013-11 – 2014-10)
Mobile Delivery Manager at Daily Mirror (2011-01 – 2013-10)
Mobile Games Producer at EA Mobile (2005-10 – 2010-11)
Mobile Games QA Lead and Producer at THQ (2002-03 – 2005-09)
