Nicky Hill

Highly organised and customer-focused professional with over 15 years' experience delivering high standards of service, managing multiple priorities, and coordinating across teams. With early career experience in estate agency and property advertising, combined with a strong background in client-facing roles, I bring a practical understanding of property environments alongside excellent communication, problem-solving, and organisational skills. Known for professionalism, attention to detail, and doing the right thing, I am now seeking to contribute to a community-focused organisation such as Touchstone, where customer experience, accountability, and teamwork are central.

Executive Search Consultant - Aston Chambers

(2025-11)

• Act as first point of contact for all client and candidate enquiries, ensuring a professional, timely, and solutions-focused response
• Manage multiple workflows simultaneously, maintaining accurate records across CRM systems
• Coordinate with internal and external stakeholders to ensure processes run smoothly and deadlines are met
• Handle sensitive situations and complaints with discretion, ensuring positive outcomes where possible
• Maintain structured systems, ensuring all documentation, notes, and communications are up to date and compliant

Principal Recruiter - Beach Baker

(2024-01 - 2025-10)

Moved to Dubai

• Delivered a high level of customer service in a fast-paced, target-driven environment
• Managed and prioritised multiple assignments, ensuring all information was accurately recorded
• Built trusted relationships through consistent communication and responsiveness
• Coordinated across teams and stakeholders to ensure smooth delivery of services

Recruitment Consultant - Lime Talent

(2022-06 - 2022-09)

• Supported delivery of recruitment processes, ensuring organisation and accuracy throughout
• Maintained clear and professional communication with clients and candidates

Business Development Manager - William Reed Business Media Ltd.

(2015-02 - 2017-05)

• Managed client accounts, ensuring high levels of service and delivery
• Coordinated campaigns and maintained accurate records of activity and client requirements
• Worked across internal teams to meet deadlines and ensure quality output

Consultant - Nickyhill Consulting

(2004-10 - 2015-01)

• Managed end-to-end service delivery, acting as key point of contact for clients
• Maintained organised systems to track communication, progress, and documentation
• Delivered consistent, relationship-led service built on trust and reliability

Senior Consultant - Cavendish Maine

(2000-01 - 2004-07)

• Managed multiple client relationships, ensuring high standards of service delivery
• Maintained accurate records and coordinated recruitment processes

Sales Negotiator - Independent Estate Agency

• First point of contact for property enquiries from buyers and sellers
• Managed viewings, property details, and customer expectations
• Delivered a high standard of service in a customer-facing environment

Property Advertising - Local News Paper

• Coordinated advertising for property listings
• Worked closely with clients to ensure accurate and timely campaign delivery