Nicola Bundy

Qualified and experienced administrator who is organised, confident and motivated with an exemplary record. Sixteen years' experience of conducting administration duties and roles. I have a passion that the highest quality of administration is delivered and against agreed deadlines.

Professional and motivated with all aspects of work undertaken and always striving to go the extra mile in order to achieve goals. I am an enthusiastic and energetic individual with strong communication skills and confident to communicate at all levels.

Senior Medical Secretary at Hinchingbrooke Hospital (2024-07 – Present)

• Managing and maintaining the consultants' calendars
• Cancelling and adding clinics
• Booking in patients' appointments
• Dealing with patients on the telephone
• Using Careflow, ClinicMan and Epro software
• Line managing five of the band 2 and 3 secretaries

Self-employed cleaner at Ivy League Cleaning (2022-03 – 2024-07)

I made the decision to go self-employed and run my own business to work around my daughter Ivy. It meant I could choose my hours and spend more time with her. I liked that I could be my own boss and learn how to run my business. I also had two people working for me which I thoroughly enjoyed as it felt like a new exciting challenge I had never done before. I managed their diaries as well as my own and kept all customers up to date. My general duties included:

• Communication with customers regarding date and time via telephone and e-mail
• Managing my diary
• Stock take of products
• Managing my employees diaries and keeping their customers up to date

Administrator at Bio-Bean (2021-11 – 2022-03)

• Using Xero accounts software
• Attending weekly finance meetings
• Filing end of month accounts
• General admin duties
• Ordering stationary
• Answering the telephone
• Ordering weekly food shop online

Office Assistant at Cambridge Sensotec Ltd (2012-07 – 2022-11)

• Line Manager
• Using QuickBooks account system to create invoices, purchase orders and order acknowledgements
• Dealing with customer enquiries
• Maintaining processed documents
• Control of shipping
• Voice over work
• Answering the telephone
• Ordering stationary
• ISO9001
• General admin duties
• Logistics
• Diary management

Advanced Administration/PA

Word Processing Level 2

Text Processing Level 2

Audio typing Level 2

Technical Certificate Level 3

Key skills Level 2 in Communications

Speed Test Level 2

AS Level in Art

GCSEs in nine subjects