Nicola Cole

Highly organised and dedicated professional with over 10 years of experience in care and cleaning roles, including extensive experience managing a team of 5 in housekeeping. Proven ability to manage staff rotas, cleaning schedules, and supplies effectively. Certified in Emergency First Aid, moving and handling, and fire training. Possesses strong patient care, communication, and organisational skills, eager to contribute to a reputable care provider.

Housekeeping Manager - Sanctuary care, Congleton - Congleton

(2020-05)

• Directed a team of 5 housekeeping staff, overseeing daily operations and performance.
• Developed and managed staff rotas to ensure adequate coverage and efficient workflow.
• Maintained and updated cleaning schedules to uphold high standards of hygiene.
• Procured and managed inventory of cleaning supplies, optimising stock levels and controlling expenditure.
• Served as an Emergency First Aider, providing immediate medical assistance when required.
• Completed comprehensive Moving and Handling training to ensure safe practices.
• Functioned as the Fire (PHE) trainer for the care home, educating staff on fire safety protocols.
• Undertook Buddy training for new starters, facilitating their integration and training.

Care and cleaner - The Laurels Nursing and Residential Care Home, Congleton - Congleton

(2019-09 - 2020-04)

Provided dedicated care and cleaning services to residents in a nursing and residential care setting.

Care Assistant - AMG Nursing and Care Services, Crewe - Crewe

(2019-02 - 2019-09)

• Delivered essential care services to individuals within the community.
• Administered personal care and managed medication delivery as per care plans.

Care Assistant - Four Seasons Health Care, Biddulph - Biddulph

(2012-05 - 2019-02)

• Provided high-quality care to residents within a care home environment.
• Successfully completed NVQ Level 2, demonstrating foundational competence in care provision.

6th form - Business studies, P.E. - 6th form college, GCSE, Business studies, P.E., Biddulph (2007-09 - 2009-06)