Community support worker - Lancashire county council - Chorley, Lancashire
(2004-11)
- Supporting adults with learning difficulties with all aspects of daily life
- Helped clients manage their finances responsibly, fostering financial independence
- Assisted with personal hygiene tasks, maintaining dignity and respect for all clients
- Provided companionship during leisure activities for increased social inclusion of clients
- Advocated on behalf of vulnerable individuals in social welfare proceedings, upholding their rights
- Organised recreational activities resulting in improved mental wellbeing of participants
- Promoted community integration by creating social engagement plans for clients
- Built strong relationships with families to ensure seamless support services delivery
- Provided safe transportation for clients to appointments and outings
- Encouraged social participation by accompanying users to social activities and community events
- Collaborated with local organisations offering varied opportunities for client participation
- Developed personalised care programmes for improved client wellbeing
- Monitored client conditions, reporting changes promptly to medical professionals
- Prepared nutritious meals catering to specific dietary requirements, promoting better health outcomes
- Facilitated group activities for increased social interaction among community members
- Supported individuals in crisis situations, ensuring safety and stability at all times
- Completed detailed record keeping duties ensuring accurate documentation of client progress
- Delivered emotional support to distressed clients, instilling a sense of calm and comfort
- Coordinated with multidisciplinary teams to optimise care plans for service users
- Enhanced client autonomy with daily living skills training
- Reported concerns, problems and changes to the Community Support Manager immediately
- Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures
- Kept daily report book up to date and accurate, including records financial transactions
- Maintained strict confidentiality at all times, adhering to relevant company policy
- Delivered highest standards of support to people with learning disabilities, in line with individual support plans, cultural needs and wishes
- Improved quality of life by supporting various aspects of personal care, including bathing and grooming
- Developed positive coping strategies for service users with mental health users to promote independence
- Developed warm and positive relationships with users, resulting in excellent satisfaction scores
- Built positive working relationships with colleagues, families and external organisations and professionals
- Encouraged people to make choices and life decisions in line with Mental Capacity Act requirements
- Attended regular training and supervision workshops for improved service user support
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases
Machine operator and flt driver - Schwans - Leyland, Lancashire
(1996-01 - 2004-01)
