Face to Face Charity Fundraiser
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Very good with people, professional and hard working. Strong background in sales, with a solid work ethic from being self-employed. Learns quickly and able to manage a workload effectively. Calm and focused and can offer great support to a team.
Face to Face Charity Fundraiser - Self Employed - Lottery Fundraising Services - New Milton
(2024-08 - 2025-07)
Self-employed role speaking directly with people across Dorset and Somerset. Door to door canvassing within a 20 mile radius of home to invite supporters to join Dorset and Somerset Air Ambulance Charity Lottery or set up a Regular Gift by Direct Debit. Use of secure tablets to safely process Direct Debit details. Fully trained to be respectful and non-intrusive.
Face to Face Charity Fundraiser - Employed - Charity Link - Reading
(2024-05 - 2025-08)
Door to door professional canvassing for Dog's Trust -Sponsor a Dog Campaign in pre-allocated areas by postcode. Private Site Fundraising for Breast Cancer Now Campaign. Working at a variety of different venues, shows and events.
Insurance Customer Service Advisor - Employed - Temporary Role - NFU Mutual - Yeovil
(2024-01 - 2024-05)
Provided quotes, set up new policies and arranged midterm amendments. Carried out administrative duties such as sending out renewal packs and other documentation. Updated CRM, Excel and Billing Centre records. Handled customer enquiries over the phone and in person, taking payments and completing records for each account.
Contact Centre Trainer - Maternity Cover - Numatic International LTD
(2023-01 - 2024-01)
Worked with Customer Engagement Supervisors to ensure standard operating procedures are met and 'on the job' training was effective and added value. Provided consistent, evidence-based feedback on training outcomes, ensuring accurate representation of the Customer Service Advisor. Document and maintain database of training records including onboarding, induction and training programmes.
Customer Service Advisor - Employed - Numatic International LTD
(2022-01 - 2023-01)
First point of contact for customer (commercial and domestic) queries via phone and CRM. Processing sales orders and warranty requests using Oracle. Provided quotes and lead times for products. Assisted with technical queries and finding correct part codes.
Raising proforma invoices and taking credit card payments. Handling complaints efficiently and effectively. Investigating and resolving delivery issues for customers. Managed social media communication with customers via Trustpilot, Facebook, Instagram and Ebay.
Senior Telemarketing Executive - Freelance - Kimmunicate Plus - Taunton
(2021-05 - 2022-01)
Business to business marketing. Responsible for lead generation to an award-winning private healthcare provider.
Field Sales Representative - Self Employed - Warmer Home Improvements - Dorchester
(2020-09 - 2021-05)
Attending pre-booked appointments in the client's home. Specialising in windows and doors from our portfolio. Presenting a solution by demonstrating our products and explaining their benefits, to then securing a sale.
Sales Office Manager - The Fine Food Company - Wincanton
(2020-01 - 2020-09)
Responsible for the Telesales and Field Sales Team. Setting weekly targets for upselling and turnover growth. Pricing daily specials and compiling weekly offers. Social media management. Liaising with the warehouse to reduce food waste. Rota management for small team.
Canvasser and Team Leader - Lottery Fundraising Services - New Milton
(2018-01 - 2020-01)
Self-employed role promoting the Dorset and Somerset Air Ambulance Charity Lottery.
Field Sales Representative and Telesales - Hunts Foodservice Ltd - Sherborne
(2015-11 - 2017-12)
Sales Representative/Franchisee - Hillary's Blinds - Nottingham
(2003-03 - 2015-11)
Aircraft Air Engineer Mechanic - Royal Navy
(2016-01 - 2018-06)
GCSE - English, Science, Maths - King Charles 1 High School
GCSE - Media Studies, Government and Politics - Kidderminster College of Further Education
City and Guilds - Basic Air Engineering Certificate - HMS Sultan Air Engineering School