Nicolas Fernando

As a skilled barista, my passion for coffee and dedication to delivering exceptional customer service have driven my career in the hospitality industry. With extensive experience in crafting a variety of coffee beverages, I possess a comprehensive knowledge of different brewing methods, latte art, and flavor profiles. I excel in creating a warm and friendly atmosphere for customers, ensuring their satisfaction and loyalty.

Additionally, my strong organizational skills and ability to work efficiently in fast-paced environments have allowed me to consistently meet high standards of quality and efficiency. I am a team player who thrives in collaborative settings, always eager to contribute to a positive work environment. With my exceptional attention to detail and commitment to providing an exceptional coffee experience, I am confident in my ability to enhance any coffee shop or café.

Insomnia Coffee company

Dublin

• Prepared and served a variety of coffee and espresso-based beverages to customers, ensuring high quality and consistency.
• Demonstrated expertise in coffee brewing techniques, including espresso extraction, milk steaming, and latte art.
• Maintained cleanliness and organization of the coffee shop, including equipment maintenance, inventory management, and workspace cleanliness.
• Provided exceptional customer service, taking and accurately fulfilling customer orders, and addressing customer inquiries and concerns.
• Collaborated with team members to ensure smooth operations during peak hours, contributing to a positive and efficient work environment.
• Stayed updated on industry trends and advancements, attending workshops and training sessions to enhance coffee knowledge and skills.
• Trained new team members on coffee brewing techniques, customer service, and company procedures.
• Maintained a professional and friendly demeanor, creating a welcoming atmosphere for customers.
• Managed cash transactions and operated the point-of-sale system with accuracy and efficiency.

GCSE equivalent in Brazil.

General English, Erin school of English, Dublin.