Bar Manager
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July 2015 - current
Adhered to policies and procedures for smooth daily operations.
Helped clients feel welcome by conversing warmly and professionally answering questions.
Communicated clearly with ownership about current work, issues and improvements
Assessed customer needs and suggested relevant products or services to meet needs and requirements
Handled team filing, rotas and recordkeeping.
Built strong, trusting relationships with customers, sale/brand reps and staff memeber with effective and professional communication.
Carried out primary calls outside of normal hours (24/7 security and fire alarm standby)
Trained and mentored new workers on policies, procedures and all necessary training.
Worked well with team members and independently.
Received and efficiently handled payments and handling end of day totals.
Attended quickly to emergencies and helped resolve concerns and safety
When necessary, will adapt and work in other departments (professional retail shop, housekeeping, kitchen, Admin/back office)
