Nicole Cigna

Kept bar stocked and organised for easy access and quick service to customers. Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance. Washed and put away glassware after customer use, maintaining ready stock for customer service.

Bartender and Waitressing - Constellation - London

(2025-10)

• Kept bar stocked and organised for easy access and quick service to customers.
• Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
• Washed and put away glassware after customer use, maintaining ready stock for customer service.
• Assisted with stock counting and replenishing.
• Successfully managed high-volume shifts.
• Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
• Worked in VIP and high-profile events and areas, maintaining the highest level of professionalism and standards.

Retail Sales Associate - Arturo - Alassio, Italy

(2025-06 - 2025-08)

• Resolved customer queries using active listening and problem-solving skills.
• Shared new products and promotions with customer to encourage sales.
• Kept shelves neat, clean and organised through visual merchandising.
• Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
• Maintained a tidy and organised retail space, ensuring a pleasant shopping experience.

Bartending - Hap Recruitment - London

(2023-06 - 2025-06)

• Resolved complaints through calm, clear communication and accountable problem-solving actions.
• Coordinated service in extremely high-demand periods, managing customers under the influence safely.
• Maintained customer satisfaction and rapports, and dealt promptly with any complaints or issues knowing when to raise complaints or problems with supervisors.

Bachelor of Science - Biomedicine - University of Reading (2026)

A-Levels and GCSEs - Putney High School (2023)